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Agenda Special 12-21-01CITY OF DELRAY BEACH, FLORIDA CITY COMMISSION SPECIAL MEETING FRIDAY~ DECEMBER 21~ 2001 - 7:30 A.M. CITY MANAGER'S CONFERENCE ROOM DELRAY BEACH 1993 The City will furnish auxiliary aids and services to afford an individual with a disability an opportunity to participate in and enjoy thc benefits of a service, program or activity conducted by the City. Contact Doug Randolph at 243-7127 (voice) or 243-7199 (TDD), 24 hours prior to the event in order for the City to accommodate your request. Adaptive listening devices are available for meetings in the Commission Chambers. Pursuant to Section 3.07 of the Charter of the City of Delray Beach, Mayor David W. Schmidt has instructed me to announce a Special Meeting of the City Commission to be held for the following purposes: (1) (2) Contract award to REP Associates, Inc. in the amount of $17,228.88 for Phase I Environmental Site Assessment of 11 parcels located at the Barwick Road site using the same contract pricing as with Palm Beach County School District. Funding is available fi.om 334-3162-541-62.10 (Capital Outlay/Land). Consider a consulting contract for services with Ron Sach Communications to assist in our public and media efforts in exploring the option of acquiring Breezy Ridge for the relocation of Atlantic High School. Barbara Garito, CMC City Clerk Please be advised that if a person decides to appeal any decision made by the City Commission with respect to any matter considered at this meeting, such person will need to ensure that a verbatim record includes the testimony and evidence upon which the appeal is based. The City neither provides nor prepares such record. www.delrayesd.com City Of Delray Beach Department of Environmental Services M E M 0 R A N D U M TO: FROM: DATE: SUBJECT: David T. Harden RandalL Krejcarek, p.l=.~~ 12 Dec 2001 Barwick Road Parcels Proposal for Phase I Environmental Site Assessment Project #2002-003 The attached agenda request is for Commission authorization/approval for Mayor to execute agreements with REP Associates, Inc., for Phase I Environmental Assessments of 11 parcels located in the northwest area of the city in an area noted as the Barwick Road site. The prices listed below assume that all assessments will be completed at the same time. If all 11 parcels do not have a Phase I completed at the same time the cost will be $2,678.88 per parcel. Therefore by completing all assessments at one time the City will save approximately $12,200.00. REP Associates has agreed to use prices that are part of their contract with Palm Beach School District. The total cost is as follows: First Parcel = Remaining 10 Parcels 10 @ $1,455.00 = Total Cost $ 2,678.88 $14,550.00 $17,228.88 Funding will be provided from account #334-3162-541-61.10. A map showing the 11 parcels is enclosed. Please place this item on the 08 Jan 2002 Commission Agenda. Thanks! Enc cc: file [~ESSRVOO2~DEPARTMENTS~EngAdmin~rojects~2OO2~2OO2-OO3tOFFICIAL ~O8jan2002 agenda memo doc () ~ Cl~ of DELRAY BEACH E~ME~~R~CESDEP~~ PROPOSED HIGH SCHOOL SITE 8x11LOCMAP 1 ASSOCIATES, INC: ENVIRONMENTAL SCIENTISTS, ENGINEERS & PLANNERS December 3, 2001 Randal L. Krejcarek, P.E. City Engineer City of Delray Beach Environmental Services Department 434 South Swinton Avenue Delray Beach, FL 33444, ge~ Proposal and Cost Estimate For Phase 1 Environmental Site Assessment Parcels 304, 317, 302, 321,320.1,302.5,322, 302.1,302.3,302.6, 318 Proposed high school site Dear Mr. Krejcarek: The purpose of this letter is to present a scope of work and estimated costs for performance of a Phase I Environmental Site Assessment (ESA) for each of the l i parcels referenced above. The exact scope of work and estimated cost for each Phase I ESA is presented in the attached table. Each ESA will be performed and reported in compliance with ASTM E 1527-00 standards. As requested, we have supplied a per-parcel price. We have provided several pricing options, depending upon the time frame within which each parcel is investigated. The tasks for each of these Phase ! ESAs are the same whether for one parcel or ali eleven parcels. Therefore, if one or more investigations are conducted simultaneously, then most of the data-gathering activities can be performed at the same time (the exception to this is that a separate Chain of Title will be obtained for each parcel). REP will pass on the cost of efficiency if one or more Phase l ESAs are conducted at the same time; a base price plus an additional cost per parcel is provided. Please be aware that the ASTM standard states that a Phase I ESA investigation is valid for six months, after which tim~ a new Phase I EqA must be conducted. Based upon this stipulation, Phase I ESA investigations for any parcels conducted within six months of the original Phase l ESA will require a Site visit, parcel-specific Chain of Title, and separate report but once again, data collected from other parcels can be used in this instance. Phase I ESAs conducted six months after the initial investigation will be billed at the Base Price. Prices are based upon rates in effect with the Palm Beach County School Board; spread sheets are attached. REP's standard turnaround time for preparation of a single Phase 1 ESA Report is 15 working days from the date of receipt of written authorization to proceed. Time frames for performance of Phase I ESAs for all l 1 parcels will be negotiated with the City of Delray Beach and will depend upon the City's due diligence time frames. Please be aware that REP's offices are closed from December 24, 2001, until January 2, 2001. As always, REP will work with the City of Delray Beach to meet required deadlines. Thank you for contacting us concerning this project. We look forward to hearing from you soon. 10435 Southwest 96th Street Miami, Florida 33176 PH. (305) 279-5255 FX: (305) 279-5254 Sincerely REP ASSOCIATES, INC. Janet M. Peterson, P.G. Vice President Proposal and Cost Estimate for Phase ! ESAs Parcels 304, 317, 302, 321,320.1,302.5, 322, 302.1,302.3,302.6, 318 City of Delray Beach Proposed High School Site REP Proposal Number P3599 December 3, 2001 Page 2 SITE NAME AND ADDRESS: Parcels 304, 317, 302, 32 l, 320.1,302.5, 322, 302.1, 302.3,302.6, 318 City of Delray Beach Proposed High School Site SCOPE OF WORK: WORK ACTIVITY INCLUDE PRICE Obtain and review state and federal databases YES Base. price Obtain and review historic aerial photographs and sanborn Maps' as YES Base price available Conduct Site visit. Visually inspect for evidence ofthe...following: YES Base price Hazardous materials and wastes YES Base price Underground and. aboveground storage tanks YES Base price Polychlorinated PCBs YES Base price Suspect asbestos-containing building materials YES Base price Wetlands or threatened and endangered species YES Base price Utilities (soakage pits, septic systems, grease traps, etc.) YES Base price Obtain HRS radon database for Site zip code YES Base price Conduct windshield survey of surrounding properties YES Base price Review environmental agency files for readily available Site data YES Base price Review environmental agency files for surrounding properties data YES Base price obtain and review 50-year chain oftitie YES Bas~ price Review historic telephone directories YES Base price Perform asbestos survey with sampling and analytical ahalysis NO Separate quote Identify land use, zoning, or concurrency issues NO Separa. te Quote Prepare report YES Base price Separate certification letter with findings NO $150 Proposal and Cost Estimate for Phase I ESAs Parcels 304, 317,302, 321,320.1,302.5, 322, 302.1,302.3,302.6, 318 City of Delray Beach Proposed High School Site REP Proposal Number P3599 December 3,2001 Page 3 BASE PRICE (ONE PARCEL) COST FOR EACH PARCEL COMPLETED WITH1N SlX MONTHS OF ORIG1NAL PHASE 1 ESA COST FOR EACH ADDITIONAL PARCEL Completed simultaneously with another Phase I ESA This project will be performed according to the provisions of the Associates, lnc. and the Palm Beach County School Board. 2,678.88 1,965.88 ! ,455.00 contract between REP Proposal and Cost Estimate for Phase i ESAs Parcels 304, 317, 302, 321,320.1,302.5, 322, 302.1,302.3,302.6, 318 City of Delray Beach Proposed High School Site REP Proposal Number P3599 December 3, 2001 Page 4 PROPOSAL FOR PHASE I ENVIRONMENTAL SITE ASSESSMENTS CITY OF DELRAY BEACH Parcels 304, 317, 302, 321,320.1,302.5,322, 302.1,302.3, 302.6, 318 PROPOSED HIGH SCHOOL SITE Submitted to: ........................................ City of Delray Beach Environmental Services Department Total Estimated Cost: Base Price (one parcel) ....................................................................... : .................. $2,678.88 Price for Parcel Completed Within Six Months of Original ................................. $1,965.88 Each Additional Parcel .......... :, ............................................................................... $1,455.00 Total Project Amount: List parcel numbers Total project price Signature for Authorization Print Name Date Proposal and Cost Estimate for Phase I ESAs Parcels 304,317, 302, 321,320.1,302.5, 322, 302.1,302.3,302.6, 318 City of Delray Beach Proposed High School Site REP Proposal Number P3599 December 3, 2001 Acceptance Page REP ASSOCIATES, INC. Proposal Number Client Project Name Date By Page p3599 City of Delray Beach Environmental Services Department Phase I ESA, Proposed High School Site 11/30/01 Janet Peterson 1 Base Rate Labor Principal Sr. Proj Mgr Env. Scientist Admin. Assistant CADD technician Labor subtotal ODCs Database and phone directories Chain of Title Photos Aerial photos Mileage ODCs Subtotal Base Rate Total Unit Rate # Units hour $ 80.00 2 hour $ 75.00 20 hour $ 40.00 4 hour $ 25 00 4 hour $ 40 00 3 Unit ' Rate # Units search $ 200.00 search $ 300.00 roll $ 15.00 photo $ 5.00 m~le $ 0 345 MU Cost Cost 160.00 1,500.00 160.00 100.00 120.00 2,040.00 I 1.15 $ 230.00 I 1.15 $ 345.00 1 $ 15.00 4 1 15 $ 23.0O 75 $ 25.88 638.88 2,678.88 REP ASSOCIATES, INC. Proposal Number Client Project Name Date By Page p3599 City of Delray Beach Environmental Services Department Phase I ESA, Proposed High School Site 11/30/01 Janet Peterson 2 Each parcel within six months of initial Phase I ESA on any other parcel Labor Principal hour $ 80.00 2 Sr. Proj Mgr hour $ 75.00 16 Admin. Assistant hour $ 25.00 4 CADD technician hour $ 40.00 3 Labor subtotal ODCs Chain of Title search $ 300.00 1 Photos roll $ 15 00 1 Mileage mile $ 0.345 75 ODCs subtotal 1.15 $ 160.00 $1,200.00 $ 100.00 $ 120.00 $1,580.00 $ 345.00 $ 15 00 $ 25.88 $ 385.88 Each parcel within six months of original subtotal $1,965.88 REP ASSOCIATES, INC. Proposal Number Client Project Name Date By Page p3599 · City of Delray Beach Environmental Services Department Phase I ESA, Proposed High School Site 11/30/01 Janet Peterson 3 Each Additional Parcel Completed Simultaneously Labor Principal Sr. Proj Mgr Admin. Assistant CADD technician hour $ 8000 2 $ 160.00 hour $ 75.00 9 $ 675.00 hour $ 25.00 4 $ 100.00 hour $ 40.00 4 $ 160.00 Labor subtotal ODCs Chain of Title Photos search $ 300 00 1 roll $ 15.00 I ODCs subtotal Additional parcel total 1.15 $1,095.00 $ 345.00 $ 15.00 $ 360.00 $1,455.00 ASSOCIATES, INC ENVIRONMENTAL SCIENTISTS, ENGINEERS & PLANNERS December 7, 2001 Randal L. Krejcarek, P.E. City Engineer City o.{ Delray Beach Environmental Services Department 434 South Swinton Avenue Delray Beach, FL 33444 R.e: Proposal and Cost Estimate For Phase I Environmental Site Assessment Parcels 304, 31 ?, 302, 32 !, 320.1~ 302.5, 322, 302.1,302.3, 302.6, 318 Proposed high school site Dear Mr. Krejcarek: The purpose of this letter is' to clarif)r and emphasize a few points concerning REP Associates, lnc.'s December 3. 2001, Proposal and Cost Estimate for performance of Phase I Environmental Site Assessments (ESAs) for the I I parcels referenced above. Each ESA will be perfi)rmed and reported in compliance with ASTM E1527-00 standards. As requested, we supplied a per-parcel price in the December 3, 2001, proposal and cost estimate. The price has been calculated based upon labor rates as specified in the-contract bemeen REP Associates, Inc. and the Palm Beach County School Board. Spread sheets showing .applicable labor rates and costs were attached to the December 3 proposal. We understand thru' Phase I ESAs will be conducted for all 11 parcels at the same time In this case, the estimated cost will be $2.678.88 Ibr the first Phase I ESA and $1,455.00 for tl~e remaining 10 Phase 1 ESAs, tbr an estimated total of $17,228.88. Eleven Phase I ESA Reports, one for each parcel, will be completed within four weeks of receipt of written authorization to proceed. We have attached a revised acceptance form for lhe mayor's signature following approval by the c~;)' commission which can be used for this purpose. yOU. Thank you for contacting us concerning this project. We look forward to working with Sincerely REP ASSOCIATES, INC. ,ianet M. Peterson, P.G. Vice President 10435 Southwest 96th Street M~ami, Florida 33176 PH: (305) 279-5255 FX' (305) 279-5254 PROPOSAL FOR PHASE I ENVIRONMENTAL SITE ASSESSMENTS CITY OF DELRAY BEACH Parcels 304, 317, 302, 321,320.1,302.5, 322, 302.1,302.3,302.6, 318 PROPOSED HlGH SCHOOL SITE Submitted to: ........................................................................ ' ............................ City of Delray Beach Total Estimated Cost: Base Price (one parcel) .......................................................................................... $2,678.88 Each Additional Parcel .......................................................................................... $1,455.00 Total Estimated Project Amount for 11 Phase I ESAs (One For Each Of 11 Parcels, Completed Simultaneously) .......................................................................................................................................... $17,228.88 Signature for Authorization Print N amc Date Proposal and Cost Estimate for Phase I ESAs Parcels 304, 317, 302, 321,320.1,302.5, 322, 302. !, 302.3, 302.6, 318 City of Delray Beach Proposed High School Site REP Proposal Number P3599 December 7, 2001 Acceptance Page Date: 23 Oct 2001 AGENDA ITEM NUMBER: AGENDA REQUEST Request to be placed on: X Consent Agenda Regular Agenda Workshop Agenda __Special Agenda When: 08 Jan 2002 Description of Agenda Item (who, what, where, how much): Request for Commission authorization/approval for Mayor to execute agreements with REP Associates, Inc., for Phase I Environmental Assessments of 11 parcels located in an area noted as the Barwick Road site. The total cost is as follows: First Parcel = $ 2,678.88 Remaining 10 Parcels 10 @ $1,455.00 = $14~550.00 Total Cost ~(~_ ,~.~~7,228.88 Department Head Signature: City Attorney Review/Recommendation (if applicable): Budget Director Review (required on all items involving expenditure of funds): Funding Available: Yes / No Initials: ..~ Account Number 334-3162-541-61.10 Description __ Land ~\~ Account Balance: $17,230.00 after transfer Funding Alternatives: (if applicable) City Manager Review: Approved for Agenda:t~/No Initials: Agenda Coordinator Review: ~'" ~/ Received: \XESSRV002\DEPARTMENTS\EngAdminXProjects\2002\2002-003\OFFICIAL\08jan2002 agenda.doc Memo To: From: Date: Re: David Harden, City Manager Lula Butler, Director, Community Improvement December 19, 2001 Recommendation for Contract for Servi~Community Outreach and Consensus Building We have received two formal proposals for Community Outreach and Consensus Building services to assist with our public and media efforts to rebuild Atlantic Community High School on an alternate site. The two firms responding were: L.B. Limited & Associates, Inc. Palm Beach Gardens, FL Terms and Compensation: $12,500 plus $1000 for miscellaneous expenditures/90-120 days Ron Sachs Ron Sachs Communications Tallahassee, FL Terms and Compensation: $20,000/60 days I am pleased to report that both firms responding are very qualified, having a broad range of experience working with municipahties, non-profit organizations and private corporations. The scope of services proposed are similar, with both strategies being acceptable. In addition to the written proposals submitted, I have based my recommendation to you on the extenswe telephone conversations with the principals of each company, the resources and staff assigned to the project and my general impression of the firms ability to relate to the City and the issues at hand. Therefore, it is my recommendation that we consider entedng into an agreement for services with Ron Sachs Communications. The proposed compensation is a negotiated rate. Both firms have indicated that they could be ready to work with us right away. · Page 1 5P. 2_ David Harden and Lula Butler From: Ron Sachs/Carla Brown Date: December 19, 2001 Re: REVISED PROPOSAL Based on our discussion yesterday, we have revised the following proposal to reflect a more limited budget and scope of services. At your request, we have excluded the video, the general survey of Delray Beach residents and design of the brochure/media packet. Let me reiterate our commitment to be available to you 24 hours a day, seven days a week should the need arise. Following is the revised scope of services and budget: Crafting the message Work with your in-house staff as a clearinghouse for media inquiries to help shape the coverage, mitigate potentially negative stories or provide advice and counsel for developing the best response possible. Survey Breezy Ridge residents On an individual basis, poll the residents of Breezy Ridge to find out their feelings about the city's plan to relocate them. If the results of this poll are positive, they can be used to generate a positive television and/or newspaper story for the city. Information packet Develop a packet of information to help the residents of Breezy Ridge understand why the City of Delray Beach wants to relocate them and how such a move might impact them. This packet would contain: a list of frequently asked questions, an overview of how the county would help residents with the relocation process and - if applicable -- information about the new community. Provide "crisis communications" assistance Should it become necessary, our staff is available 24 hours a day, seven days a week, to offer advice and counsel to offset or mitigate negative news stories. Promote positive stories Assemble a group of Atlantic High School alumni who would salvage important artifacts from the current site that would be part ora "wall of history" at the new site. The overriding message for the media would be that no matter where Atlantic High School is located, it has a rich tradition and history. Compensation We propose to accomplish the tasks described here over the course of 60 days for a fee of $20,000, payable in two (2) increments: the first for $10,000 and the second for $10,000. The first such payment would be due upon signing a letter of agreement with Ron Sachs Communications. The second such payment would be due 30 days later. This fee includes the comprehensive range of services outlined above. Additional, pre-approved expenses, such as graphic design, printing, video production, long distance charges and postage will be billed separately. Doing all the things we have described above will be a considerable undertaking in this short timeframe. However, you should know that we have a reputation for getting the job done - and doing it well. That's why I hope that you will allow us to bring our team of experienced professionals to work for you. Thank you for your time. If I can answer any additional questions, please call us at 850.222.1996. Breezy Ridge Community Relocation Implementation Plan Submitted by L. B. Limited & Associates, Inc. Public Relations Introduction L. B. Limited & Associates, Inc. (Consultant) is a full service strategic Public Relations consulting firm based in Palm Beach County. Over the last seven-years the firm has earned a reputation of being one of few firms with expertise in sensitive community consensus building. L. B. Limited has extensive experience and well-developed skill sets for penetrating diverse communities to inform, educate and acquire consensus regarding large public projects that ultimately affect those individuals directly and the public at large. The Consultants Resumes & Corporate Information (Attachment B) Case Studies (Attachment A) detail our expertise and experience. The general approach for the Breezy Ridge Relocation Implementation Plan is based on two key elements: (1) Preliminary research conducted to date (Section I), (2) Media / Community Relations Strategy (Section III), I. Research Conducted: The consultant incorporated the following strategy in conducting their research: · Obtained a profile of the affected neighborhood and its residents. · Spoke with City staff about its plans and approach to the relocation effort. · Toured the affected neighborhood to better understand the location and condition of homes. · Interviewed two residents about their feelings and the challenges they identified. · Identified the beat reporters for Delray Beach at the Palm Beach Post, Sun Sentinel and Boca/Delray News. · Researched the history of Atlantic High School in both the pre and post segregation era. I A. Findings: · Breezy Ridge- located west of Congress north of Atlantic Ave (38 lots 36 homes/households) · Average home 52-55 years old · Average resale value $85,000- $120,000 · 9 people currently indicate willingness to sell · 4-5 people currently identified as unwilling to sell · Diverse neighborhood -White, Haitian, Hispanic, Black · Working-class neighborhood - moderate income level · Relocation plan generally will pay 120 - 140% of value of home · The other site - E-4 Canal west of 95, is commercial property and obtainable · Interviews- spoke with 2 residents. Both stated they would agree if a majority of residents decided to relocate. Issues raised concerned qualifying for a mortgage (credit worthiness), when this move is expected to take place and the quality and type of replacement homes were expressed. · Reporters- Howy Harnett, Palm Beach Post Leon Fookman, Sun Sentinel Michelle Burgh, Nancy Miller, Boca/Delray News II. General Approach: Relocation Implementation Plan Considerations: II A All things considered, the nature of such a program, to a large degree, involves modifying the lives/lifestyles of the affected individuals and families. Our experience has been when properly educated accompanied by open dialogue along with a conceded good faith effort by the City; the results can be mutually benefiting. Therefore, it becomes necessary for the City of Delray Beach to employ an approach that stresses care and sensitivity with regards to the human aspects of voluntary relocation. This approach will assist in garnering the trust and confidence of every Breezy Ridge resident. This approach must be non-threatening. Relocation Policy II B Our research indicates that the City does not have a standard Relocation Policy in place but formulates the policy on a case-by-case basis. Our preliminary discovery interviews indicate that temporary relocation is unfavorable. People are just not interested in duplicate efforts (i.e. moving twice). This information presents a challenge for the City with regards to organizing time frames/phases of the relocation plan to avoid untimely delays and inconveniences for the residents (the longer the process, the more impatient the residents will become). It will be a prerequisite for the City to provide a relocation implementation plan that is time sensitive. Public Support II C The Consultant knows first-hand that gaining public support is crucial to the successful implementation of the Relocation Plan. The Consultant has identified the beat reporters from the major print media outlets that cover the City of Delray Beach and stand ready to provide information that will ultimately shape favorable public opinion associated to the City's efforts and the affected Breezy Ridge community residents. The educational process will be key, as it should provide accurate, factual information to the residents, general public and media. III Media - Community Relations Strategy (Scope of Service) The Consultant will employ the following strategy in dealing with the media and community as it relates to the proposed Breezy Ridge relocation. · Develop a fact sheet on the relocation process highlighting the advantages. · Designate a spokesperson from the City of Delray Beach for this project. · Brief the spokesperson on talking points. · Assist in the development of an educational campaign for residents. · Conduct meetings with each household explaining the need to and advantage of relocating. · Conduct town hall meetings (as required) · Conduct public hearings (as required) · Assist in defining services to be offered by the City of Delray Beach (case by case basis, personal financial assessments/viability, and credit counseling referrals, other.) · Assist in developing a creative and flexible relocation policy (either individually customized or community customized). · Assist in determining the timeframe of overall relocation implementation procedure. III Media - Community Relations Strategy, continued · Assist in the development of an "Interface Strategy" with residents. · Conduct further one on one interviews to gain an enhanced understanding of the Breezy Ridge resident issues and concerns related to relocation. · Share information, results and outcomes with key staff. · Develop a residential profile to include the following information: -Resident status: Married with/without children, single, other (explain). ~ -Occupancy: how long in home, how many family members (please include all relatives, number of children/age. -Home: purchase price/appraised value, number of bedrooms, one or two level(s), etc. IV. Compensation, Terms and, Conditions The Consultant understands that this is a short- term project (90-120 days) and the importance of being efficient. The fee for this project is $12,500 plus $1000 for miscellaneous expenses. The total not to exceed $13,500. Terms: The Consultant requests a monthly retainer billed in equal payments of $4500 made payable every 30 days by the 5th of the month. All materials produce and furnished as a result of this project becomes the property of the City of Delray Beach, Florida. V. Executive Summary The process of relocation is inconvenient, time consuming and stressful. The circumstances related to the relocation of 36 families is a direct result of the City of Delray Beach's intention to locate its new high school in a central location that benefits the students, their families and the community at large. The goal is to educate each household that this is in their best interest to relocate. The two primary entities the Consultant will address are 1) the families affected and 2) the media and their coverage. The research conducted by the Consultant has prepared us to effectively address the concerns by the residents and our identification of the press allows us to be proactive in providing accurate information to them. Some may see this as a crisis. We see this as an opportunity for Delray Beach to serve the needs of the entire community. Great care and sensitivity will be employed in dealing with the relocation process and continual communication between the City, residents and the press will be the norm. The measurement of a successful campaign will be the acceptance of each resident, on an individual basis, of the relocation plan. Conditions of Use: This document contains information that shall not be used or disclosed outside its intended purposes for the City of Delray Beach or any of the collaborative partners and shall not be duplicated, used or disclosed in whole or in part for any purpose other then it's original intent If, however, the City of Delray Beach (City) retains L. B. Limited & Associates, Inc, the City shall have the right to duplicate or use this information. Attachment A Case Studies - L. B. Limited & Associates, Inc. Public Relations Case Study #1 Client: City of Riviera Beach, Florida Project: Public Relations Services for a Municipality Objective: To provide first-time public relations services to a municipality to enhance pubic information, media relations and community relations to the citizens, businesses and outside entities that come in contact with the City. Background: The City of Riviera Beach Florida retained the public relations firm L. B. Limited & Associates to initially manage the poor relation with the local printed press. As the consultants spoke with residents, employees and business owners, we learned that the problem was not the coverage but that there was no formal relation with the media and no mechanism to get the message out. The press would review incoming mail which sometimes contained notice of a pending law suit, minutes from city council meetings where controversial ordinances were passed and to the residents who often complained how city hall managed the budget. Methodology: The consultants met separately with the Mayor, City Manager and City Atto. mey to learn the general operations of the City. At the following City Council meeting, members approved our contract and we began work. We made a presentation at the following Department Head meeting to introduce ourselves and explain our responsibility as public relations consultants. We then sent a letter of introduction to all neighborhood association presidents and key business leaders, which explained how we would seek their input and keep them informed about the activities within the City. We developed a citywide newsletter (enclosed) and a fact sheet entitled "Nothing But Good News". We attended neighborhood meetings and taught them how to write positive letters to the editor. We held the first elected officials orientation that taught them how to respond to press inquiries, handle sensitive subjects during council meetings and designated an official spokesperson for all press conferences, official statements and special event promotion. We held training with staff to produce city newsletter. We implemented a volunteer system for City Special Events. We worked with the Community Redevelopment Agency on ways to promote the City at various development conferences and workshops. The City received its Mainstreet designation during our tenure. Consultants Budget: $35,000.00 City Budget FY 2000:$27,000,000.00 Outcome: Since 1996 to date, the City has vastly, improved the way it communicates with employees, residents and visitors on a regular basis. The relationship with the media has both improved and been streamlined with the Mayor as official spokesman and procedures established with the print beat reporter. There is now an official communications section in the Disaster Recovery Manual, which outlines procedures for all communications in the event of an emergency. Case Study #2 Client: Glades Health Survey - Center for Disease Control Project: Tuberculosis (TB) Study in Rural Areas for Worldwide Implementation Objective: To identify and retain 800 volunteer participants in a specialized health study to determine the incidence of TB in a three city rural area in South Florida. Background: The Glades consists of five municipalities in rural western Palm Beach County Florida that has the distinct identification of the 'Aids Capitol of the World". The difficulty of conducting a health survey has to do with the residents' reluctance to trust outsiders and be label with another negative health problem. The population is approximately and is 80% African-American with the balance Hispanic migrants and Caucasian. The Center for Disease Control (CDC) needed to conduct the TB survey in a controlled rural area with the potential for the existence and possible spread of the disease. Successful studies had previously been conducted in urban areas and the rural data would be used in conjunction with other findings to develop a strategy to combat the disease in targeted locations throughout the world including Africa, Asia, Haiti and the Caribbean. Methodology: The consultants were retained to work with the volunteer Board of Directors, staff of the Glades Health Survey and experts from Emory University, the CDC, Florida Department of Health and Rehabilitation and the Palm Beach County Health Department to develop methods and- implement a plan to identify and persuade 800 residents to voluntarily participate in the survey. The consultants began their research by gaining an understanding of the purpose behind the study, becoming familiar with the extent to which the disease exists and formulate a plan of action with timeline to be completed within 24 months. We developed KCL's (Key Community Liaisons) to train on the importance of/he survey and to gain the confidence and trust within the communities. We developed a fact sheet on the project that was shared with the editorial boards and broadcast media. The print media handled the subject with fairness and objectivity in several articles throughout the survey. We held a press conference to kick off the survey and seek volunteers to assist with various tasks. We assisted the experts in staff training on how to approach potential participants on sensitive questions. We developed an informational brochure that included practical FAQ's and a concise explanation of what the survey will accomplish and why their participation was important. Consultants Budget: $40,000.00 Project Budget: $230,000 Outcome: The project reached its goal of 800 volunteer participants in the health survey. The press clippings (enclosed) helped to inform this rural community about the project. As a result of the community information campaign, the experts from the CDC and Emory University were able to secure the necessary participants to conduct the survey. The results of the findings will be published at a later date and incorporated in the overall strategy to combat TB worldwide. Case Study #3 Client: City of Boynton Beach Project: Redevelopment Master Plan (attached) Objective: Develop a public participation program targeted to the African-American and including all residents of the City for the Redevelopment Master Plan ensuring that their ideas and needs are incorporated. _~ Background: The Interstate 95 corridor divides The City of Boynton Beach Florida. The neighborhoods west of the interstate are new with parks, planned communities and consist of residents who live in middle to upper income households. Neighborhoods east of the interstate are older traditional communities with a diverse population, schools, and a business corridor and with amenities such as the intracoastal, a bearer island and the Atlantic Ocean. In May of 1996 approximately 100 community representatives met to chart a new course for the eastern segment of the City. L. B. Limited was retained by Duncan & Associates to provide public participation and marketing expertise for the plan. The consultants were responsible for all aspects listed in Goal 4, objective 4.1, Goal 6 (page 5), Public Participation listed on page 7 and the Marketing Strategy listed on pages 157 through 161. Methodology: In each of the sections listed above are the tasks performed. The consultants achieved the goal and each of the objectives listed on Page 5 within the designated time. In addition, the objectives and tasks listed in Public Participation on page 7 were performed within the designated time. Special emphasis was placed on participation by the African-American community in all aspects of the plan. The tasks included focus group studies, public meetings, special interest group meetings, City Commission presentations and a daylong workshop. The timeline for all of the activities was two years with the submittal of the final report as the final task. Consultants Budget: $40,000.00 Project Budget: $400,000.00 Outcome: Since the City accepted and approved the redevelop plan, there has been considerable progress in implementing the components contained in the plan. Under Goal 1, objectives 1.3 is currently under construction. Goal 3, objective 3.1 has been implemented. Under Streetscape (page 51) the City has incorporated pavers in the two major intersections within the study area. The consultants just completed a special event strategic plan, which was approved by the City Commission on 12/19/00. The strategic plan was an action item listed in the marketing strategy referred to on page 157 of the plan.