Complete Streets Policy (GA-50, REV. 0)PURPOSE:
VISION AND INTENT
Complete Streets are necessary for Delray Beach to advance the goals adopted in the Strategic
Plan and Delray Beach Comprehensive Plan. Complete Streets will enhance Delray Beach's
quality of life over the long -term by advancing mobility, economically -sound compact and
connected development patterns, public health and safety, livability, environmental protection
and enhancement, sustainability, neighborhood equitability, affordability, economic activity,
climate resiliency, and excellence in urban design and community character while taking into
consideration context - sensitive design. As public space, streets should be designed to a higher
standard for the common good of all people, in keeping with the Delray Beach vision:
Delray Beach is a "Charming Village by the Sea," with a World Class Beach, a
Vibrant Downtown, a Diverse Local Economy and a Community of Quality
Neighborhoods and Schools. Recreational and Cultural Opportunities Abound.
People Embrace Cultural Diversity.
Specifically, this Complete Streets Policy is integral to achieving the City of Delray Beach's short
and long term goals and requires a shift in how we define the role of roadways: They are public
spaces that serve people first. Therefore, the City of Delray Beach commits to improvements
that support safe, efficient, and convenient mobility for all roadway users - pedestrians,
bicyclists, transit riders, and motorists - regardless of age or ability. Complete Streets are
necessary to support compact development patterns and they expand everyone's mobility
choices for safe and convenient travel by different modes between destinations throughout
Delray Beach. Following a context - sensitive approach, they are designed to balance safety and
convenience for everyone using the road.
Safety, including a reduction in hazards for pedestrians and bicyclists on Delray Beach
roadways, is a fundamental consideration of this Complete Streets Policy. Complete Streets
also encourage people to make active transportation choices (powered by human energy),
which are associated with improved health outcomes for people at all stages of life. To improve
community health, Delray Beach seeks to transform its street network from a barrier to an asset
for regular walking and biking. The City also recognizes the multiple public health benefits of
reducing the air pollution and climate change caused by vehicle emissions.
The City of Delray Beach recognizes that the planning and design of streets and regional
roadways should holistically include the entire right -of -way and public space — defined as the
entire area between building fronts. A Complete Streets approach provides a unique opportunity
to thoughtfully integrate and advance multiple objectives for our community, now and in the
future, while delivering maximum benefits from both public and private investments.
ADMINISTRATIVE
SUBJECT: Complete
City Of
POLICIES AND PROCEDURES
Streets Policy
MANUAL
Delray
NUMBER
REVISIONS
EFFECTIVE
PAGE:
Beach
GA -50
0
DATE:
1 -9
11/01/2016
SUPERSEDES
APPROVED BY:
4
B. Cooper, City Manager
PURPOSE:
VISION AND INTENT
Complete Streets are necessary for Delray Beach to advance the goals adopted in the Strategic
Plan and Delray Beach Comprehensive Plan. Complete Streets will enhance Delray Beach's
quality of life over the long -term by advancing mobility, economically -sound compact and
connected development patterns, public health and safety, livability, environmental protection
and enhancement, sustainability, neighborhood equitability, affordability, economic activity,
climate resiliency, and excellence in urban design and community character while taking into
consideration context - sensitive design. As public space, streets should be designed to a higher
standard for the common good of all people, in keeping with the Delray Beach vision:
Delray Beach is a "Charming Village by the Sea," with a World Class Beach, a
Vibrant Downtown, a Diverse Local Economy and a Community of Quality
Neighborhoods and Schools. Recreational and Cultural Opportunities Abound.
People Embrace Cultural Diversity.
Specifically, this Complete Streets Policy is integral to achieving the City of Delray Beach's short
and long term goals and requires a shift in how we define the role of roadways: They are public
spaces that serve people first. Therefore, the City of Delray Beach commits to improvements
that support safe, efficient, and convenient mobility for all roadway users - pedestrians,
bicyclists, transit riders, and motorists - regardless of age or ability. Complete Streets are
necessary to support compact development patterns and they expand everyone's mobility
choices for safe and convenient travel by different modes between destinations throughout
Delray Beach. Following a context - sensitive approach, they are designed to balance safety and
convenience for everyone using the road.
Safety, including a reduction in hazards for pedestrians and bicyclists on Delray Beach
roadways, is a fundamental consideration of this Complete Streets Policy. Complete Streets
also encourage people to make active transportation choices (powered by human energy),
which are associated with improved health outcomes for people at all stages of life. To improve
community health, Delray Beach seeks to transform its street network from a barrier to an asset
for regular walking and biking. The City also recognizes the multiple public health benefits of
reducing the air pollution and climate change caused by vehicle emissions.
The City of Delray Beach recognizes that the planning and design of streets and regional
roadways should holistically include the entire right -of -way and public space — defined as the
entire area between building fronts. A Complete Streets approach provides a unique opportunity
to thoughtfully integrate and advance multiple objectives for our community, now and in the
future, while delivering maximum benefits from both public and private investments.
SUBJECT: Complete Streets Policy
GA -50, REV 0, Effective: 11/16/2016
Page 2 of 9
POLICY AND PROCEDURE:
A. COMPLETE STREETS PRINCIPLES
1. Complete Streets serve all users and modes.
The City of Delray Beach commits to design, operate, and maintain the community's streets and
right -of -way so as to promote safe, comfortable and convenient access and travel for people of
all ages and abilities. This is the core intent of the Delray Beach Complete Streets Policy. All
streets and roadways within the city shall provide basic safe access and crossings for all
allowed categories of users - people traveling as pedestrians and by bicycle, transit riders,
motorists, and others. City streets and /or right -of -way networks shall accommodate emergency
responders and freight needs as well, in a manner consistent with this policy. The City
recognizes that children, seniors, and persons with disabilities may require inclusive
accommodations.
2. Complete Streets require connected travel networks.
The City of Delray Beach shall prioritize opportunities to create a complete transportation
network that provides connected facilities to serve all people and modes of travel, now and in
the future. Streets shall be connected to create complete street networks that provide travelers
with multiple choices of travel routes and transportation modes to help reduce congestion on
major roadways. This network includes off - street hard - surface trails for biking and walking. Not
all roadways and routes need to be optimized for all modes as appropriate to their context;
however, people using each mode require a network of safe and convenient travel routes and
crossings throughout the City.
3. Complete Streets are beautiful, interesting and comfortable places for people.
The design of cities begins with the design of streets, as community places where people want
to be. As part of Delray Beach's public space, streets shall be held to a higher standard for
urban design at a human scale. Multi -modal accommodations and all City projects in the right -
of -way shall be approached as opportunities to enhance the aesthetic qualities of Delray Beach
and its public space through the thoughtful creation of place. Wherever feasible, streetscapes
shall protect and include street trees and native plants, and incorporate landscape architecture,
public art, pedestrian amenities and way- finding signage, sidewalk cafes and street - facing retail,
and other elements that enhance the charm and attractiveness of Delray Beach to foster
sustainable economic development. Streetscapes shall be designed with temperature extremes
in mind, sheltering bicyclists and pedestrians from urban heat islands, and creating comfortable
microclimates.
4. Complete Streets require best - practice design criteria and context - sensitive
approaches.
The City of Delray Beach will align land use and transportation goals, objectives, policies, and
code provisions to create Complete Streets context - sensitive design solutions that best serve
the needs of all people using streets and the right -of -way, and that support the policies of the
Delray Beach Comprehensive Plan. Context - sensitive design allows roadway design decisions
to be more flexible and sensitive to community values, and to better balance economic, social,
and environmental objectives. The City of Delray Beach will take a flexible, innovative, and
objective approach to creating context - sensitive Complete Streets that meet or exceed national
best - practice design guidelines. This includes a shift toward designing at a human scale for the
needs and comfort of all people and travelers, in considering issues such as street design and
SUBJECT: Complete Streets Policy
GA -50, REV 0, Effective: 11/16/2016
Page 3 of 9
width, desired operating speed, hierarchy of streets, mode balance, and connectivity. Design
criteria shall not be purely prescriptive but shall be based on the thoughtful application of
engineering, architectural, and urban design principles.
5. Complete Streets protect Delray Beach's environment and promote sustainability.
By reducing automobile dependence, Complete Streets will help Delray Beach advance its
"green" and sustainability initiatives. In the design, operation, and maintenance of its
transportation system, the City of Delray Beach shall seek opportunities to integrate best -
practice "Green Street' principles, including features and metrics adapted for the climate
variations of the area. These may include stormwater management, tree canopy, shade
structures, landscaping, climate protection and resiliency, urban heat island mitigation, sidewalk
and subsurface design to accommodate and protect roots, accessible and integrated parks and
natural areas, and other measures. Projects in the public right -of -way and their landscape
elements shall seek to advance sustainable management and conservation practices for water,
energy, materials and other resources, balanced with other goals.
6. Complete Streets are the work of all City Departments.
The City of Delray Beach shall approach every public or private project, program, and practice
that affects the transportation network or occurs in the right -of -way, as an opportunity to improve
street conditions and travel routes for everyone. City Departments shall work in coordination
and collaborate with other entities, including adjacent local governments, State, and Federal
agencies, to maximize current and future opportunities for Complete Streets, enhancement of
the public space, street connectivity, and complementary design for streets crossing political
boundaries.
7. Complete Streets include all roadways and all projects and phases.
The City of Delray Beach shall apply this policy in a context - sensitive manner to all private and
public routes and roadways. It applies to both new streets and retrofit projects, including the
construction, reconstruction, retrofit, resurfacing, alteration, and major repair of streets. It shall
provide guidance to the budget development process for all City capital improvement projects
and ongoing street maintenance. It includes parking facilities, alleys, bridges, frontage roads,
private drives or streets and internal circulation routes, temporary traffic zones, off - street multi-
use pathways, park roads, and other elements of the transportation system.
8. Complete Streets require appropriate performance measures.
The City of Delray Beach will track and report performance measures for the transportation
system that measure how well the City is conforming to this policy. Indicators shall reflect safe
and efficient mobility for all users - pedestrians, bicyclists, transit riders, motorists, and freight. A
system of "Green Streets" metrics will be adopted and reported as well. For multimodal mobility,
performance indicators shall be utilized and weighted in a manner that reflects context and
community values.
B. APPLICABILITY AND JURISDICTION
This policy is applicable to all development and redevelopment in the public domain within the
City of Delray Beach. It applies to the work of all City Departments and entities. It is intended to
guide all private development that affects streets, the transportation system, and the public
space. Where new streets and subdivisions are subject to the City of Delray Beach Land
Development Regulations, the City of Delray Beach shall fully and consistently refer to this
SUBJECT: Complete Streets Policy
GA -50, REV 0, Effective: 11/16/2016
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policy for guidance. In the City's extra - territorial jurisdiction, applicability to specific projects shall
be reviewed, determined, and overseen with Palm Beach County and adjacent cities.
In existing developed areas of the City, roadway improvements that implement this policy shall
be achieved as individual projects advance, as sites and corridors are developed and improved,
and as needs and travel -mode balance evolve over time. For activity centers and corridors
identified in the Delray Beach Comprehensive Plan and areas with high levels of pedestrian
activity, the City shall seek and prioritize funding sources for strategic Complete Streets
improvements.
The City of Delray Beach requires all agencies and authorities over which it has permitting
authority to comply with this policy. At a minimum, they should not adversely affect multimodal
travel conditions and future opportunities as are appropriate in context. These include, but are
not limited to, water agencies, electric utilities, gas and petroleum utilities, communications
utilities, and service contractors. Provisions that support this Complete Streets policy shall be
added to new franchise agreements affecting the City right -of -way.
For all transportation projects designed by other agencies or entities that require funding,
approval, or coordination by or with the City, the Planning, Zoning and Building and
Environmental Services Departments shall, in advance of finalizing funding or approval: (1)
evaluate the proposed project for compliance with this Complete Streets Policy, and (2) where
needed, recommend measures and require appropriate changes to bring it into compliance.
The City of Delray Beach encourages entities not under its jurisdiction to satisfy this policy,
including the Palm Beach County School District, Palm Beach County, and State of Florida
agencies with facilities in the City of Delray Beach. Partner agencies and organizations are
encouraged to adopt this Complete Streets Policy or an equivalent.
For regional transportation projects, the City will promote compliance with this Complete Streets
Policy by its partners, including Palm Beach County Metropolitan Planning Organization, Palm
Beach County, Florida Department of Transportation, Treasure Coast Regional Planning
Council, adjacent cities, and other agencies as applicable.
C. EXCEPTIONS
The City of Delray Beach expects full compliance with this policy. A context - sensitive exception
for a specific project may be requested and granted when:
• Use of the roadway is prohibited by law for a specified category of users;
• The costs of providing accommodation are excessively disproportionate to the need or
probable use;
• The application of Complete Streets principles would be contrary to public safety;
• An absence of current and future need to serve a category of users is documented. In
determining future need, applicants and City review staff shall consult relevant City and
regional long range plans for land use and transportation, including the Delray Beach
Comprehensive Plan.
A request for an exception should be submitted to the Director of the Planning, Zoning and
Building Department at the earliest project phase (e.g. during initial project planning and
SUBJECT: Complete Streets Policy
GA -50, REV 0, Effective: 11/16/2016
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budgeting). The request submitted must include a detailed narrative, site photography, project
site map and drawings if available, and supporting data. The request shall be jointly considered
by the Directors of Planning, Zoning and Building and Environmental Services Departments with
input from the Green Implementation Advancement Board. In the City's extraterritorial
jurisdiction, exceptions also shall be considered by Palm Beach County, which may have final
authority.
For all project elements constructed in the City right -of -way, final determination and approval of
exceptions shall reside with the City Commission. Exceptions granted shall be publicly reported
on the City's website. Reports shall include the applicant's documentation as backup and
indicate the basis for the decision. Where exceptions are granted, parallel accommodations for
the category of users excluded shall be sought on alternate routes within the City's
transportation system.
The City of Delray Beach Land Development Regulations shall be revised to incorporate the
principles and provisions of this Complete Streets Policy. This policy in itself does not change
the Land Development Regulations.
All City of Delray Beach administrative rules and criteria manuals referenced in the City Code
that affect the design of roadways and facilities sited in the right -of -way, which affect the
implementation of this policy, shall be reviewed and updated to make them consistent with its
goals and support the implementation. To facilitate near -term compliance with this policy, an
interim advisory on the design of streets and subdivisions, that references national guidelines
and manuals, shall be issued in the City of Delray Beach Engineering Standards for Roadway
and Traffic Details, within 120 days of approval of this policy.
One year after Commission approval of this Complete Streets Policy, the City Manager shall
report to Delray Beach City Commission on any future code amendments needed to support
implementation of this policy. The report also will address the applicability of this policy to
private development.
E. IMPLEMENTATION
The City of Delray Beach shall make Complete Streets practices a routine part of everyday
operations and procedures, as appropriate to their context. The Complete Streets principles of
this policy shall inform all transportation planning, design, maintenance, and funding decisions.
In addition, they shall inform the early scoping phase of all City capital improvement projects
that include or affect roadway elements and the right -of -way.
As needed to ensure robust implementation of this policy, the City shall develop or update City
design policies, guides, standards, and manuals across disciplines. It also shall reference the
most up -to -date national standards, design guides, and best practices supportive of Complete
Streets. Guidance on implementation is provided in "Exhibit A," attached to this policy.
Complete Streets Policy Implementation Guidelines shall be developed, to provide more
detailed and context - sensitive direction. These Guidelines shall be adopted as a separate
document. The Guidelines shall be provided to all City Departments, regional transportation
agencies, and the public within two years after Commission approval of the policy. The City will
actively seek sources of funding to implement this policy.
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EXHIBIT A: GUIDANCE ON IMPLEMENTATION
1. Application to City Projects
All City capital improvement projects, including roadways, initiated subsequent to the adoption
of this Policy shall fully integrate its Complete Street goals and principles from the earliest
project scoping and budgeting phases. As this Complete Streets Policy establishes higher and
more comprehensive goals and criteria than current policy, this policy shall supersede it for
roadway projects with a context - sensitive approach. All projects shall be initially defined such
that the overall project budget is sufficient to assure conformance with this policy. In keeping
with this Complete Streets Policy, available budget may be allocated to address the needs of
transit users; integrate "Green Street" practices, including street trees and landscape elements;
and /or provide other amenities that invite walking and create a sense of place.
2. Capital Improvement Projects
Consideration of this Complete Streets Policy and its long -range goals shall be incorporated into
the planning, scoping, budgeting, funding, design, approval and implementation process for all
City facilities, roadways, and right -of -way infrastructure. The Engineering Division shall provide
coordination and support. Departments shall consult the Strategic Plan, Delray Beach
Comprehensive Plan, Capital Improvement Plan, Bike -Ped Master Plan, and other relevant City
master plans for guidance in planning and designing City projects that include or impact
roadways. City Departments shall consult City master plans and policies related to pedestrian,
bicycle, transit, and vehicle transportation as appropriate to context. All projects shall strive to
advance and integrate multiple goals, including a high - quality public space, place- making,
"Green Streets ", expansive tree canopy, landscaping, and sustainable economic development.
City projects shall seek cost - saving opportunities through such integration. Projects shall
anticipate opportunities to incrementally achieve fully complete streets and networks over time,
and in future phases of work. Departments shall take care that their work does not adversely
affect the pedestrian space and opportunities for multimodal travel and facilities.
Projects should anticipate funding needs and seek resources to acquire necessary right -of -way
and /or easements. If the costs of acquiring right -of -way to provide separate accommodations for
each mode of travel are cost - prohibitive, then innovative or multi -use facilities within the existing
right -of -way that accommodate both pedestrians and bicyclists should be considered if
appropriate for the roadway and its context. The need for amenities and landscaping that
provide comfort for users of alternative transportation modes should be factored into funding
needs.
For City parks projects, park land may be used for bicycle /pedestrian trails and other elements
of the transportation system that provide connectivity and support people's access to parks and
recreational /outdoor activities.
City utilities will provide guidance on ensuring that Complete Streets Policy implementation does
not create public safety hazards or reductions in levels of utility service unacceptable to utility
customers. Utility projects will seek to support and advance implementation of this policy and
related right -of -way conditions.
3. Project Budgets
It is the responsibility of each project to budget appropriately for implementation of this policy, in
a context - sensitive manner. This includes budgeting for right -of -way and /or easement
acquisition. Where primary funding sources for City projects are narrowly constrained (e.g.
SUBJECT: Complete Streets Policy
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restricted to utility, affordable housing, or other purposes), the City will actively pursue additional
funding sources to allow implementation of this policy to a high standard.
4. Private Projects
In reviewing zoning, site plans, subdivision plans, planned unit developments, and other
projects that include streets or private drives or other internal circulation routes, City staff shall
seek full compliance with the intent of this Complete Streets Policy as appropriate to context. To
ensure that its goals and principles are fully incorporated into the City of Delray Beach zoning
and development review process, City zoning and development review staff across departments
shall receive appropriate training. The Planning, Zoning and Building Department shall also
provide appropriate information and education to applicable review and advisory boards and
committees, the development community, and applicants. If City staff recommends additional
measures regarding private projects, that process will include public review and input.
5. Complete Streets Program
The City will implement this policy through a Complete Streets Program based in the
Environmental Services Department. The Program will be developed and implemented in
consultation with the Environmental Services Department and other departments, applicable
review and advisory boards and committees, and partners (including but not limited to the
Community Redevelopment Agency and the Downtown Development Authority). It will be
appropriately staffed to provide multimodal transportation planning; it will be coordinated with
City programs and initiatives for bicycling, pedestrians, transit and on trails. Program staff will
facilitate update of the City's Bicycle /Pedestrian Master Plan. The Complete Streets Program
will be incorporated into the Transportation Element of the Delray Beach Comprehensive Plan
and be inclusive of all relevant City Departments. The Program shall facilitate city -wide staff
training, public education, document development and /or updates, departmental Complete
Street efforts, and other actions as necessary to fully implement this Complete Streets policy.
An interim report on the development and progress of this program shall be delivered to the City
Commission within 24 months of policy adoption.
6. Modal Networks
The City shall advance projects that are needed to close gaps and to complete priority
transportation networks and routes for people using each individual travel mode in a context -
sensitive manner.
7. Street Design Standards
The City shall refer to the following national guidelines, recognized by the Delray Beach City
Commission:
a. Designing Workable Urban Thoroughfares: A context sensitive approach (Institute of
Transportation Engineers /Congress for the New Urbanism)
b. Urban Street Design Guide, and Urban Bikeway Design Guide (National Association of
City Transportation Officials)
Flexible and innovative context - sensitive design solutions that conform to these guidelines are
encouraged for both public and private projects. Updated street design standards and criteria
that reflect these national guides will be developed in the course of revising the City's
Transportation Criteria and Engineering Standards for Roadway and Traffic Details. The design
of roadway water quality controls, stormwater management infrastructure, permeable surfaces,
energy efficient street lighting and signalization, and traffic calming devices shall be
incorporated into this approach.
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8. "Green Streets" Guidelines
A multi - disciplinary City staff team shall develop specific Green Streets principles, guidelines,
and metrics. The guidelines shall reflect national best practices as well as green infrastructure
goals, objectives, and policies in the Delray Beach Comprehensive Plan. They shall address
roadway- design related stormwater infrastructure and management, for both water quality and
runoff volume; the linking of trails and greenbelts with roadway networks; the most appropriate
surface /paving materials, and other relevant sustainability, environmental and ecosystem goals.
The integration of Green Streets principles and metrics shall be overseen by the Development
Services Management Group. Green Streets principles and metrics shall be administered as an
integral part of street design and project reviews.
9. Safety
Design criteria for complete streets will recognize and utilize best practices to protect all
travelers, but especially bicyclists and pedestrians. Criteria specifically included, with safety in
mind, narrow travel lanes, reasonably wide bike and pedestrian paths, protected lanes, speed
reductions, pedestrian safety islands (medians), and adequate lighting.
10. Staff Training
The City will provide information and training on this Complete Streets policy and its principles,
and best practices for implementation, to relevant City staff across departments within 180 days
of policy adoption. Continuing education inclusive of all aspects of this policy shall be provided
on an annual basis. The training materials shall be offered to applicable review and advisory
boards and committees, regional and City partner agencies.
11. Outreach and Education
The City and partner organizations will provide ongoing public information and education about
Complete Streets to Delray Beach residents; community groups and leaders; transportation,
planning, design and engineering professionals; and the private development community.
Delray Beach will promote the use of bicycle and pedestrian transportation as well as transit
connectivity to encourage the community to reduce dependence on automobiles. The City will
meet at least annually with representatives of Palm Beach Metropolitan Planning Organization,
Palm Beach County, the Treasure Coast Regional Planning Council, and the Florida
Department of Transportation to review best practices in Complete Streets implementation and
evaluate cross - agency efforts.
12. Metrics for Evaluation
Complete Streets Policy metrics will be tracked and reported in coordination with metrics and
monitoring established for the Delray Beach Comprehensive Plan and Strategic Plan. For
mobility goals, they include miles of new and improved sidewalks and bicycle facilities,
pedestrian and vehicle crash data, pedestrian and bicycle trip data, and number of accessible
transit stops. Additional metrics that reflect the comprehensive goals of the policy will be
developed within 18 months of policy adoption.
13. Code Amendments
City staff will conduct an analysis to identify: 1) what, if any, provisions in current code or criteria
are in conflict with implementation of this Complete Streets Policy, or otherwise present
impediments, and 2) what code and criteria amendments are needed, if any, to address
impediments or to otherwise advance the implementation of the Complete Streets Policy. Upon
adoption of a major revision to the Land Development Regulations by the Delray Beach City
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Commission, necessary updates on this policy shall be issued to create consistency with all
Land Development Regulation provisions and language related to roadways, right -of -way, street
classifications, character districts, neighborhood traffic calming, and other applicable context -
sensitive elements.
14. Roles and Responsibilities
The City's Principal Transportation Professional in the Environmental Services Department, as
the administrator of the Complete Streets Program, shall have lead responsibility for
implementation of this policy. Final authority for the construction of elements in the City right -of-
way, as well as reporting responsibility for exceptions granted to this policy, resides with the
Environmental Services Department.
The Director of the Environmental Services Department is responsible for the functionality of
streets as defined by their utility, durability, condition and serviceability, and has final authority
over related decisions. The Principal Transportation Professional is responsible for the design
and functionality of streets and the roadway network as it relates to providing safe, efficient, and
comfortable travel for roadway users. The Public Works Division, Construction Division, and
Engineering Division shall jointly and collaboratively address these goals for the community's
roadways, coordinating with other City departments and partner agencies as needed.
15. Exceptions Reporting
The Development Services Director shall report each exception granted through the mechanism
established in this policy, including for City projects, and shall oversee the timely public posting
of such reports on the City of Delray Beach website.
Quarterly, a summary report on exceptions granted shall be provided to the Development
Services Management Group which is responsible for guiding Complete Streets implementation.
Annually, a report shall be provided to the City Manager.