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Public Records Requests Procedure (GA-29, Rev.8) (Attachments)City of Delray Beach ADMINISTRATIVE POLICIES AND PROCEDURES MANUAL SUBJECT: GENERAL ADMINISTRATION NUMBER GA-29 SUPERSEDES GA-29, Rev. 7 Dated October 21, 2013 Public Records Requests Procedure REVISIONS EFFECTIVE DATE: PAGE 1 OF 5 8 12/10/18 APPROVED BY: Mark R. � Ci��a GA-29.0 Purpose: To establish policies and procedures for responding to requests for City public records that are subject to disclosure and to establish a schedule offees for providing copies of such records as permitted by Florida Statutes. GA-29.1 Policy and Procedure: A.All City records are considered public records unless they are specifically exempt or confidential from disclosure under Florida State Statutes. All public records shall be open for inspection and copying at reasonable times, except as provided by Florida Statutes Chapter 119 or other applicable law. B.The City Clerk is the official custodian of all public records and will process all requests for public records with the following exceptions: 1.The Police Department administers criminal justice records and will process all requests for criminal justice records through the Police Public Records Portal. 2.The Human Resources Department administers personnel records and will process all requests for those records. 3.The City Attorney's Office administers litigation records and will processall requests for those records. 4.Routine requests for Department records that can be completed within 20 minutes or less will be processed by the Department's Records Custodian. C.Beginning October 1, 2018, the City will accept requests for records through its online Public Records Portal. The record can be received by mail, electronic email, or in person. Records requests shall be processed promptly and responded to in a reasonable manner. D.In responding to public records requests, the City has a responsibility to provide records except those that are confidential/or exempt from disclosure by law. If records are determined to be confidential or exempt, a written statement providing the statutory basis for denying access to the record must be provided. The City does not have an obligation to create records that do not already exist nor provide information from its records. SUBJECT: Public Records Requests Procedure NUMBER: GA-29, Rev. 7 PAGE: 2 E.Records exempt from disclosure as provided by Florida Statute Section 119.071 include: 1.Social security numbers1 of all current and former City employees; 2.Agency Personnel Information. The home addresses, telephone numbers2, dates of birth and photographs of active, current or former personnel referenced below; the names, home addresses, telephone numbers, photographs, dates of birth, and places of employment of their spouses and children; the names and locations of schools and day care facilities attended by the children of such personnel: a.Sworn or Civilian Law Enforcement b.Firefighters and Emergency Medical Technicians or Paramedics certified under Chapter 401 c.Human Resource, Labor Relations, or Employee Relations Directors, Assistant Directors, Managers or Assistant Managers whose duties include hiring and firing employees, labor contract negotiation, administration or other personnel-related duties d.Code Enforcement Officers e.Personnel employed in the City's Internal Audit Department 3.Medical records unless requested by a legal representative of the employee or court order; 4.Personal identifying information of a dependent child of a current or former employee, which dependent child is insured by a City group insurance plan; 5.Information revealing undercover personnel of the City; 6.Identity of a victim of child abuse and/or sex crimes (Chapter 794, F. S.) 7.Juvenile Offender records. a.Discrimination complaints until a finding is made relating to probable cause, the investigation becomes inactive or the complaint or other record is made part of the official record of any hearing or court proceeding. 9.Examination questions and answer sheets of examinations administeredby a governmental agency for the purpose of licensure, certification or employment are exempt. However, a person who has taken such an examination has the right to review his or her own completed examination. 1 There are limited circumstances whereby the social security number of current and former City employees may be disclosed by the City. Please refer to section 119.071(4)(a)(2)(a)-(c), Florida Statutes or contact the City Attorney's Office. 2 "Telephone numbers" include home telephone numbers, personal cellular telephone numbers, personal pager telephone nnmhPrc �nrl tPlPnh"nP nnmhPrc �ccnri�tPrl u,lth nPrcnn�l rnmm11n-ir-�t1nn rlPu-irPc SUBJECT: Public Records Requests Procedure NUMBER: GA-29, Rev. 7 PAGE: 3 10. Sealed bids, proposals, or replies received by the City pursuant to a competitive solicitation until such time as the City provides notice of an intended decision or until 30 days after opening the bids, proposals or final replies, whichever is earlier. 11. Qualifying attorney records prepared for litigation or administrative proceedings. 12. Data Processing software obtained by the City under a licensing agreement that prohibits its disclosure and which software is a trade secret and agency-produced data processing software that is sensitive. 13. U. S. Census Bureau Information. 14. Active criminal intelligence and criminal investigative information. 15. Identifying information of victims of crimes, including fingerprints. 16. Information or plans that can jeopardize the security of public buildings including construction plans, floor plans, and types of security systems. 17. Internal Affairs investigations are confidential and exempt until the investigation ceases to be active or until the City provides written notice to the employee who is the subject of the complaint that the City has concluded the investigation with either (a) a finding not to proceed with disciplinary action or charges or (b) a finding to proceed with disciplinary action or file charges. 18. Bank account and debit, charge, and credit card numbers held by the City. 19. Identity and personal information of camp and after-school program participants. NOTE: For the most current list of all exemptions, please refer to section 119.071, Florida Statutes, or contact the City Attorney's Office. Procedure: A. General Processing of Requests for Public Records 1. Requests for public records shall be directed to the City Clerk's Office and become part of the public records request portal. If the City Clerk's Office coordinated the request, the completed information will be returned to the City Clerk's Office for processing. SUBJECT: NUMBER: PAGE: B. Public Records Requests Procedure GA-29, Rev. 7 4 2. Requests for public records do not have to be in writing; however, sufficient information must be provided by the requestor in order to properly respond to the request. All Public Records Requests must go through the public records request portal. An anonymous request can be entered however, it will be the responsibility of the requester to keep the tracking number assigned to their request in order to track the progress of the request. Staff has no ability to contact an anonymous requester. A Public Records Request Form (attachment A) is provided in case a requestor prefers to complete a written request for clarity and/or for aiding the Records Custodian in processing the request. 3. When the nature or volume of public records requested to be inspected, examined or copied requires extensive use of information technology resources and/or clerical or supervisory assistance by City personnel greater than 20 minutes, this shall constitute an extraordinary request and shall be charged a service charge at a rate equal to each responding staff member's hourly rate of total compensation. a. For extensive requests, the City Clerk shall collect half the service charge to fulfill the records request and the fee for duplication in advance. Upon completion of the effort, the City Clerk shall collect the remaining balance prior to delivery of the public record. b. If a requester has overdue or unpaid fees, the City Clerk's Office shall not process any further requests until all fees past-due have been paid in full. Notice to the requester shall be made in writing. 4. Each Department's Records Custodian shall ascertain whether the request is for review of records and/or copies of records. Request for Inspection of Public Records 1. If the requested records are scanned, the Records Custodian or City Clerk shall review the records and redact all information that is exempt from public disclosure pursuant to this policy. The Records Custodian or the City Clerk shall set the records for review in the LaserFiche Public Access folder and show the requestor how to navigate the file. 2. If the requested records are not scanned, the Records Custodian or City Clerk shall review the records and all information that is exempt from public view shall be manually redacted. The records will be provided to the requestor to review in a public building under the supervision of the Records Custodian or City Clerk. SUBJECT: NUMBER: PAGE: C. Public Records Requests Procedure GA-29, Rev. 7 5 Request for copies of Public Records 1. The Records Custodian or City Clerk shall review the records and determine the estimated cost for researching and copying based on the fee schedule established herein. Schedule of Fees Document Fee Medium Type Size/Time Hard Copy LJ p to 11 " X 1 7" $0.15 per page/one-sided Hard Copy Up to 11" x 17" $0.20 per page/two-sided Microfiche Page $.25 per page Hard Copy - B&W Plans 24"x36" $1 .50 per page Hard Copy - B&W Plans 30"x42" $2 .25 per page Hard Copy - Color Plans 24"x36" $6.00 per page Hard Copy - Color Plans 30"x42" $9.00 per page Certification of N/A $1.00 per copy Documents Thumb Drive N/A $5.00 per thumb drive All other copies N/A Actual cost of duplication Beyond 20 minutes Employee's labor cost *Plans are sent out to Delray Blueprint, Inc. for duplication since they cannot be duplicated by staff; therefore, prices may be subject to change. Revised 12/10/18 PUBLIC RECORDS REQUEST FORM CITY OF DELRAY BEACH 100 NW 1ST AVENUE, DELRAY BEACH, FLORIDA 33444 PHONE: 561 243-7051 – FAX: 561 243-3774 EMAIL: publicrecordsrequest@mydelraybeach.com *Please Note: Section 119.07(1)(a) of the Florida Statutes makes clear that an agency is not authorized to require a request for records be made in writing. Furthermore, any requestor may remain anonymous and need not disclose name, address, telephone number or similar identifying information prior to receiving copies of public records.* **You are not required to fill out this form. Office personnel are required to complete this form, if you do not choose to do so.** Today’s Date:__________________________________________________________________ Requestor’s Name:_____________________________________________________________ Phone:___________________________ E-mail:_____________________________________ Preferred Method of Contact:____________________________________________________ Above information is optional and not required by requestor. Please specify information needed (Including applicable timeframes if any): ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Types of Requests (Check if applicable): Agenda Item ( ) Agreement ( ) CD/DVD/Thumb Drive ( ) Commission Meeting Summary ( ) Municipal Code Section ( ) Ordinance/Resolution ( ) Other ( ) ATTACHMENT A Revised 12/10/18 SCHEDULE OF FEES Medium Type Document Size/Time Fee Hard copy Up to 11” x 17” $0.15 per page/one-sided Hard copy Up to 11” x 17” $0.20 per page/two-sided Microfiche Page $0.25 per page *Hard copy-B&W Plans 24” x 36” $1.50 per page *Hard copy-B&W Plans 30” x 42” $2.25 per page *Hard copy-Color Plans 24” x 36” $6.00 per page *Hard copy-Color Plans 30” x 42” $9.00 per page Certification of Documents N/A $1.00 per copy CD, DVD, Thumb Drive N/A $5.00 each All other copies N/A Actual cost of duplication Beyond 20 minutes Employee’s labor cost *Plans are sent out to Delray Blueprint, Inc. for duplication since they cannot be duplicated by staff; therefore, prices may be subject to change. Public Records Fees: Number of Copies: ___________________ Cost of Duplication:___________________ Postage (If applicable):________________ TOTAL COST:________________________ Review of specific records can be done without charge unless the nature or volume of the material requested requires extensive clerical or supervisory assistance. If extensive assistance is necessary, there will be a special service charge. Inspection of records can be requested by making an appointment. Pursuant to Chapter 119, F.S., a request for copies of records shall be furnished upon payment of the fee prescribed by law. There will be a service fee charge (employee labor cost) for any searching and copying of documents that extends beyond twenty (20) minutes connected to fulfilling your public records request. CITY’S RECORDS REQUEST POLICIES: Official Use Only: Department(s) to Compile Request:___________________________ Date Compiled:____________ Completed By:__________________________ Records Produced/Comments__________________ Date Forwarded to City Clerk (if applicable):______________________ Date Copies were mailed OR date Requestor notified to pick up records:________________________ Notified by:_____________ Records Released By:_____________________________________________ Date:______________ Records Released To:_____________________________________________ Date:______________