Policy Against Discrimination Harassment Bullying (PER-6, Rev. 7)DEPARTMENT:
SUBJECT:
REVISION:
APPROVED BY:
PURPOSE
CITY OF DELRAY BEACH
ADMINISTRATIVE POLICIES AND PROCEDURES
Human Resources POLICY NUMBER:PER-6
Policy Against Discrimination,SUPERSEDES:Rev 6
IVE DATE:
Terrence Moore,City Manager
The purpose of this document is to set forth the City of Delray Beach's policy prohibiting bullying and
unlawful discrimination and harassment and to set out procedures for reporting,investigating and resolving
complaints of bullying and unlawful discrimination and harassment.
POLICY
A.Unlawful Discrimination and Harassment Will Not be Tolerated
It is the policy of the City of Delray Beach that all of its employees have the right to work in an environment
that is free from unlawful discrimination and harassment.
The City of Delray Beach will not tolerate the discrimination or harassment of any individual on the basis
of race,color,sex,religion,national origin,age,mental or physical disability,veteran or family status,
marital status,sexual orientation,genetic information,gender identity or expression,or any other status or
condition protected by applicable federal,state or local laws.
All City employees must avoid behavior that constitutes discrimination and harassment based on race,
color,sex,religion,national origin,age,mental or physical disability,veteran or family status,marital status,
sexual orientation,genetic information,gender identity or expression,or any other status or condition
protected by applicable federal,state or local laws.Each employee is individually responsible for assuring
that the workplace is free from unlawful discrimination and harassment at all times.
B.Workplace Bullying Will Not Be Tolerated
It is the policy of the City of Delray Beach that all of its employees have the right to work in an environment
that is free from bullying.Workplace bullying refers to the intentional,hurtful,repeated mistreatment of one
employee or a group (the target)by one or more employees {the bully,bullies).Such actions create an
on-going pattern of behavior that is intended to intimidate,degrade or humiliate the employee(s),often in
front of others.
The City will take prompt action to prevent such behavior and to remedy all reported instances of bullying
and unlawful discrimination and harassment.Each employee is individually responsible for assuring that
the workplace is free from bullying at all times.
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C.Retaliation Will Not Be Tolerated
The City will not permit retaliation against any person who makes a complaint about a violation of this
policy,reports a violation or who cooperates in an investigation into a complaint about a violation of this
policy.Any person who retaliates against any person is subject to disciplinary action,up to and including
termination.Retaliation is defined as adverse employment action such as discharge,suspension,
demotion,withholding of bonuses,reduction in salary or benefits,or any other serious and material
changes to the terms and conditions of employment taken solely as a result of an individual reporting a
violation of this policy.
DEFINITIONS
1.Unlawful discrimination is any employment practice where the employer fails or refuses to hire or
to discharge any individual,or to otherwise discriminate against any individual with respect to his
compensation,terms,conditions,or privileges of employment,because of such individual's race,
color,sex,religion,national origin,age,mental or physical disability,veteran or family status,marital
status,sexual orientation,genetic information,gender identity or expression or any other status or
condition protected by applicable federal,state or local laws
2.Unlawful harassment is any verbal,physical or visual conduct that demeans any individual on the
basis of race,color,sex,religion,national origin,age,mental or physical disability,veteran or family
status,marital status,sexual orientation,genetic information,gender identity or expression or any
other status or condition protected by applicable federal,state or local laws
This includes but is not limited to:
a.Use of language,slang,slurs or other behavior toward members of the public,fellow
employees,or other individuals with whom an employee comes into contact at work or in the
execution of their employed duties and responsibilities that is derogatory,demeaning or
insulting based on a person's race,color,sex,religion,national origin,age,mental or physical
disability,veteran or family status,marital status,sexual orientation,genetic information,
gender identity or expression or any other status or condition protected by applicable federal,
state or local laws
b.Telling or otherwise disseminating jokes that are derogatory,demeaning or insulting based on
a person's race,color,sex,religion,national origin,age,mental or physical disability,veteran
or family status,marital status,sexual orientation,genetic information,gender identity or
expression,or any other status or condition protected by applicable federal,state or local laws.
c.Displaying or distributing pictures,greeting cards,articles,books,magazines,photos,drawings,
cartoons,caricatures,or similar materials that are derogatory,demeaning or insulting based on
a person's race,color,sex,religion,national origin,age,mental or physical disability,veteran
or family status,marital status,sexual orientation,genetic information,gender identity or
expression,or any other condition protected by applicable federal,state or local laws.
3.Unlawful Sexual Harassment includes but is not limited to:
a.Unwelcome sexual advances (including but not limited to subtle or direct pressure to participate
in sexual activity,or requests for sexual acts or sexual favors).
b.Unwelcome and inappropriate touching and/or language of a sexual nature
c.Repeated unwelcome pressure for dates or sexual companionship
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d.Physical assault of a sexual nature
e.Other verbal or physical conduct of a sexually offensive or harassing nature
f.Display,transmission,publication,circulation,or other distribution of letters,phone calls,e-mail,
magazines,flyers,posters,or other materials of a sexual nature,including but not limited to
offensive jokes of a sexual nature or sexually explicit pictures or images.
4.Workplace bullying includes but is not limited to:
a.Verbal assault,including yelling,screaming or offensive language
b.Continual belittling opinions or unfair criticism
c.Aggressive emails or notes
d.Malicious statements intended to degrade or humiliate the employee.
e.Derogatory comments or jokes about appearance,lifestyle,background
f.Tampering with personal effects
g.Undermining another's work performance (sabotage)through direct or indirect action.
POLICY -EMPLOYEE RESPONSIBILITIES
A.Responsibilities of Individual Employees
1.There are some forms of conduct which are offensive and inappropriate to reasonable persons
under virtually all circumstances.Examples of such conduct include but are not limited to,the
use of racial or ethnic slurs,or requiring employees to submit to sexual advances to obtain some
employment benefit or as a condition of employment.Other forms of conduct are not
necessarily offensive or unwelcome to reasonable persons under all circumstances.For
example,individuals have different levels of sensitivity to joking in the workplace and different
perspectives of what is appropriate language in the workplace.A joke,comment,or rough
language that is not offensive to most people may be offensive to one particular person.All
employees are required to avoid conduct that a reasonable person could view as offensive or
unwelcome.In addition,in order to assure that employees with different levels of sensitivity to
jokes,similar comments or rough language do not inadvertently offend more sensitive co-
workers,all employees are to notify their co-workers or supervisor of conduct that they view as
offensive or unwelcome.
2.All employees are required to refrain from bullying type behavior and conduct themselves in a
civil manner while at work.Employees are expected to treat other employees with respect.
3.Any employee who believes they have been discriminated against,harassed or bullied in
violation of Section 6.1 of this policy is required to report the problem immediately to their
supervisor or Department Head.If uncomfortable in reporting to their supervisor or Department
Head,then to the Director of Human Resources.The Department Head will advise Human
Resources of the situation as soon as any incident has been reported.If the complaint involves
the Department Head,the employee is to contact Human Resources directly.If the complaint
involves a supervisor or manager in Human Resources,the employee should contact the
Assistant City Manager.Employees can report concerns or complaints verbally or by filing a
written complaint.
4.All employees are required to cooperate fully in any investigation.
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5.If an employee is not satisfied with the action taken by the Department Head (or other member
of management initially contacted)regarding the concern or complaint,employees should
bring the matter to the attention of the Human Resources Director or the City Manager.
B.Responsibilities of Management
1.All supervisors and managers are required to follow employment practices that protect employees
from discrimination because of the individual's race,color,sex,religion,national origin,age,mental
or physical disability,veteran or family status,marital status,sexual orientation,genetic information,
gender identity or expression,or any other status or condition protected by applicable federal,state
or local laws.
2.All supervisors and managers are required to monitor the work environment on a daily basis to
assure that there are not indications that unlawful harassment or bullying is occurring.
3.All supervisors and managers are required to intervene and promptly stop any observed action that
may be considered bullying or unlawful harassment.
4.All supervisors and managers are required to report any act of harassment or bullying of which they
become aware,to the Department Head,to the Human Resources Director,or the City Manager.
COMPLAINT PROCEDURE
A.Employees are required to report a complaint or concern to management under the following
circumstances:
1.The employee believes that he or she has been subjected to discrimination or harassment based
on his or her race,color,sex,religion,national origin,age,mental or physical disability,veteran or
family status,marital status,sexual orientation,genetic information,gender identity or expression,
or any other status or condition protected by applicable federal,state or local laws.
2.The employee believes that he or she has been subjected to bullying.
3.The employee hears a co-worker complain about bullying or unlawful discrimination or harassment
or observes behavior that would violate this policy.
B.Complaints normally are made to the immediate supervisor or Department Head.However,in the
event that the employee is uncomfortable reporting it to the supervisor or Department Head,the person
raising the complaint should bring it to the attention of the Human Resources Director.If the complaint
involves a supervisor or manager in Human Resources,the employee should contact the Assistant City
Manager.
C.Complaints are made in writing using the Notice of Complaint Form obtained from Human Resources.
D.Any Supervisor or Department Head who receives a complaint of bullying or unlawful discrimination or
harassment or otherwise becomes aware of such behavior must immediately notify the Human
Resources Director (or Assistant City Manager if the complaint involves a supervisor in Human
Resources).The Human Resources Director (or Assistant City Manager)or designee shall perform a
review of the complaint based on their initial interview with the complainant.The outcome of the review
could result in:
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•The employee being directed to follow the grievance procedure outlined by the applicable
collective bargaining agreement or Personnel Policies and Procedures Manual.
•Mediation between the complainant and the subject of the complaint,facilitated by Human
Resources or an independent consultant when deemed appropriate.
•An investigation into the complaint conducted by the Human Resources Director or designee.
In the event the investigation shows that an individual has acted improperly in violation of this
policy,the City will take prompt action to stop the behavior and resolve the matter,including
taking disciplinary action.
E.When deemed necessary by the Human Resources Director,management will ensure that the
complainant and the subject of the complaint are separated so that the contact between the two is
kept at the lowest level possible.In reviewing requests to move an employee because of or during
an investigation,the Human Resources Director will consider whether the alleged misconduct poses
a risk to the employee and the severity of the allegation.
F.All complaints will be kept as confidential as possible under the applicable law.
DISCIPLINARY ACTION
Employees who are found to have engaged in discrimination or harassment based on race,color,sex,
religion,national origin,age,mental or physical disability,veteran or family status,marital status,sexual
orientation,genetic information,gender identity or expression or any other status or condition protected by
applicable federal,state or local laws,or workplace bullying,will be subject to disciplinary action,up to and
including termination.
Any member of management who fails to report complaints of bullying or unlawful discrimination or
harassment,or who intentionally fails to take appropriate action to stop such behavior will be subject to
disciplinary action up to and including termination of employment.
Any employee who fails to report incidents of bullying or unlawful discrimination or harassment is also
subject to disciplinary action,up to and including termination of employment.
Non-employees who violate this policy will be required to leave the City premises.
TRAINING
It is the policy of the City of Delray Beach that every employee be made aware of their protections and
responsibilities regarding bullying and unlawful discrimination or harassment.The City will conduct regular
training regarding this policy.All new employees will be provided a copy of the policy and will receive
training as part of their new employee orientation.All employees will be required to attend a refresher
training once every three years.
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Notice of Complaint of Discrimination, Harassment, Bullying, Retaliation
Name: __________________________________________________________
Date: ___________________________________________________________
Email address: _______________________ Department: ________________
Phone Number: ______________________ Supervisor: _________________
Nature of Complaint: (please check box for each that applies)
□ Race/Color □ Sex/Gender □ Religion □ National Origin
□ Age □ Retaliation □ Bullying □ Other_________
Date of Incident: ________ □ Continuing Action (check if behavior is ongoing)
Particulars of Complaint:
________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Signature ___________________________ Date_______________________
Submit this form to Human Resources, your Supervisor or your Department Head.
HUMAN RESOURCES:
Date complaint received _____________________
Date Investigation Initiated: __________________
Date Investigation Concluded: _______________
Conclusion: □ substantiated □unsubstantiated □ inconclusive
Recommended Action: