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73-94 FAILED ON 2ND & FINAL READING - 9/27/94 ORDINANCE NO. 73-94 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF DELRAY BEACH, FLORIDA, AMENDING CHAPTER 51, "GARBAGE AND TRASH", OF THE CODE OF ORDINANCES OF THE CITY OF DELRAY BEACH, FLORIDA, BY AMENDING SECTION 5!. 70, "REGULAR CHARGES LEVI ED" , TO PROVI DE FOR RATES CHARGED FOR GARBAGE, RECYCLING AND TRASH SERVICES PROVIDED TO RESIDENTIAL CUSTOMERS; TO PROVIDE FOR THE ELIMINATION OF REAR-DOOR/SIDE-DOOR PICKUP SERVICE AND REPLACING IT WITH CURBSIDE SERVICE; TO PROVIDE FOR INCREASED GARBAGE AND TRASH SERVICE CHARGES AND FEES FOR COMMERCIAL SERVICE; TO PROVIDE FOR AN INCREASE IN THE FEE FOR RESIDENTIAL CUSTOMERS FOR RECYCLING SERVICE; TO PROVIDE FOR AN INCREASE IN THE FEE FOR SEPARATE VEGETATION COLLECTION SERVICE; TO PROVIDE FOR INCREASED CHARGES FOR 90-GALLON CART SERVICE; PROVIDING A GENERAL REPEALER CLAUSE, A SAVING CLAUSE, AND AN EFFECTIVE DATE. NOW, THEREFORE, BE IT ORDAINED BY THE CITY COMMISSION OF THE CITY OF DELRAY BEACH, FLORIDA, AS FOLLOWS: $_~ That Title V, "Public Works", Chapter 51, "Garbage and Trash", Subheading "Rates and Charges", Section 51.70, "Regular Charges Levied", of the Code of Ordinances of the City of Delray Beach, Florida, be, and the same is hereby amended to read as follows: Section 51.70 REGULAR CHARGES LEVIED. The following service charges or fees are levied for garbage and trash service: (A) Charges for the below-described garbage and trash pickup service shall be as follows and shall commence when a certificate of occupancy is issued for any residential or commercial units, and shall continue monthly thereafter unless service is discontinued in accordance with Sec. 51.72: (1) For those customers receiving Type A, roll-out cart service, the service charge shall be $~/$~ S15,43 per month for ~;~/~;~¢/~/~;~}{/~¢}~/ The area of Tropic Palms and Palms of Delray. formerly receiving Type F roll-out cart service, shall now be included in Type A service and shall be charged the existina rate fo~ that service. FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 ( 2 ) For those customers receiving Type , rear-door/ B side-door service, effective October 1. 1994. the tvDe of service shall be changed to Type D. curbside in owner's container. ~/~¢~ ~1~1 I~ I~¢ I~ I~ I~¢#~ I~~ I~# 1~2~¢ I~; I#~ I~¢ 1~1~7 I~¢~ (3) For those customers receiving Type C, curbside, garbage and household trash in disposable containers service, the service charge shall be ~/~ .~6.40 per month for garbage, recycling and household trash pickup. (4) For those customers receiving Type D, curbside in owner' s container (or for those customers who, by reason of disability, as certified by a doctor and previously approved by the city, are unable to place refuse containers on the street, and whose collection by the city or its contractor is ~~ /~ /~ /~ /~i rear-door/side-door service), the service charge shall be $~/g~ S10.88 per month for garbage, recycling and trash pickup. ~/~/~/~/~/~¢~/~~/~/~/W//~/~¢~ ~ /~ /~~¢ /~ /~ /~¢~/ For those customers formerly receiving Type H service, the type of service shall be Type D effective October 1. 1994. and they shall be charged the existing monthly rate for Type D service. - 2 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94~ FAILED ON 2ND & FINAL READING - 9/27/94 (B) Mechanical containers and commercial refuse container service. ( 1 ) For customers receiving Type E, mechanical containers and commercial refuse container service, the service charge shall be based upon the following for such garbage and trash services: Commercial Residential Monthly Monthly Container Container Charge Charge ( Collection Container Size Pickups (Collection and Disposal (Square Yard) Per Week Charge Only) Charge 2 1 $ ~ 38.26 $ ~ 55.89 3 1 53.27 79.42 4 1 ~ 66.49 ~ 101.76 6 1 73 93.8~ ~{ 146.72 8 1 ~ 117.59 ~7~ 187.36 2 2 ~ 76.08 ~g6 111.3~ 3 2 ~) 106.54 ~6~ 159.45 4 2 ~ 134.55 6 2 8 2 ~g 234.73 )~7 375.81 2 3 ~ 114.34 ~ 167.80 3 3 59.80 4 3 ~ 199.97 ~ 305.79 6 3 ~ 281.44 ~7 440. 17 8 3 ~ ~ ~ 563.92 2 4 ~6 152.59 ~g7 223. 13 3 4 ~7~ ~ ~ 318.88 4 4 ~ ~ ~77 407.59 6 4 ~ ~ ~ 586.90 8 4 ~ 469.87 2 5 ~ tg0.40 4 5 ~ 333.4~ ~7~ 509.78 6 5 ~ 469.06 8 5 ~ 587.00 ~7 939.73 2 6 ~ ~ ~ 334.49 3 6 ~ 319.60 ~ 480.53 4 6 ~ 399.93 ~ 61Z.57 6 6 ~ 562.88 ~6 880.35 8 6 ~ 704.60 ~ 1. 127.87 - 3 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 : FAILED ON SECOND & FINAL READING - 9/27/94 (2) Multiple-family dwelling units containing five units or more shall use containers emptied by mechanical means, except as otherwise approved by the city because of lack of suitable space for a mechanical container or other good reason. (3) Commercial customers shall use mechanical containers and commercial refuse container service (Type E). Commercial customers shall include, but not be limited to, all office buildings, stores, filling stations, service establishments, light industry, schools, churches, clubs, lodges, motels, laundries, hotels, public buildings, food service, and lodging establishments. Commercial customers may use any of the following containers for accumulation of refuse: (a) Commercial refuse containers. The city shall require any commercial customer needing more than six refuse containers to use mechanical containers, if feasible. (b) Mechanical containers. (4) The owners/operators of commercial establishments and other commercial customers shall accumulate such refuse in those locations mutually agreed upon by the owner/operator and the city or its contractors, and which are convenient for collection by the city or its contractors. (5) Containers emptied by mechanical means shall be provided by the city or its contractors. These containers shall be emptied on a schedule mutually agreed upon by the customer and the city or its contractors, but not less than one day a week nor more than six days a week. Maintenance of that container shall be as set forth in this chapter; however, the city's contractors shall not impose any separate or additional charges to customers or to the city for the rental or routine/regular maintenance of such containers that may be performed by the city's contractors. (6) Commercial customers needing less than six refuse containers, and those approved for this type of service by the city in advance because they lack a suitable location for a mechanical container shall also be serviced at least once per week. Ail garbage and commercial trash shall be collected from such refuse containers at locations agreed to between the city or its contractors and the customer. The charge shall be based upon the following for such garbage and trash services: - 4 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 90-Gallon Cart Service Pick-ups per Week Monthly Charge 1 $ 37 38.00 2 7~ 73.94 3 ~g; 111.94 4 ~ 148.92 5 185.89 (C) The charges set forth above for mechanical containers and commercial refuse container service (Type E) shall accrue and be payable on the total capacity of the container whether or not it is full. Containers of the type and size designated by the city or provided by the city's contractors shall be used. Where more than one user is serviced by one container, the monthly charges shall be levied to each customer by dividing the total monthly cost by the number of customers using that container; however, in no event shall the monthly service charge be less than $~ S32.91 for residential dumpster service and $~ ~66.48 for commercial dumpster service. The term "CUSTOMER" as employed herein is any person using the service or to whom the service is available. Even if the customer is different from the person who is actually billed for or pays for the service, the minimum monthly charge referred to above shall be calculated as to each customer. (D) Commercial rates for recycling: Container Size Pick-ups Recycling Monthly ~Square Yard~ ~ Billin~ Rates 96 gal 1 S ~7/~ 18.47 2 1 ~/~7 44.54 3 1 ~7/~ 58.66 4 1 7~/~7 so.~8 6 1 ~g~/~ 106.46 8 ~ ~/~ ~ 96 gal 2 ~7/~ ~ 2 2 ~/~ 67.35 3 2 ~/~ 87.99 4 2 ~/~ ~ 6 2 ~Tg/~g 174.90 - 5 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 96 gal 3 ~/~ 36.93 2 3 ~/7~ 89.0~ 3 3 ~1~ ~ 4 3 ~/~7 170.55 8 3 ~/77 315.05 96 gal 4 ~/~9 46.72 2 4 ~g~/~ 111.90 3 4 ~/7~ 145.57 4 4 ~9/~ 215.09 6 4 ~/~ 310.71 8 4 ~/~7 ~ 96 gal 5 ~/~ 56.50 2 5 ]~]/]~ 134.70 3 5 ~/~ 173.82 6 5 ~/~ ~78.00 8 5 ~/~ 495.38 96 gal 6 ~/~ 66.26 2 6 ~/~ 157.52 3 6 ]~/7~ 202.06 4 6 ~9~/~¢ 306 35 . 6 6 ~/7~ 445.42 8 6 ~Tg/]~ 585.55 (E) Multi-Family Rates for Recycling: Multi-family units which do not receive curbside recycling service shall be assessed a monthly charge of $~/~ $1'.74 per unit which shall be billed by the Contractor. ~ That all ordinances or parts of ordinances in conflict herewith be, and the same are hereby repealed. ~_~ That should any section or provision of this ordinance or any portion thereof, any paragraph, sentence, or word be declared by a court of competent jurisdiction to be invalid, such decision shall not affect the validity of the remainder hereof as a whole or part thereof other than the part declared to be invalid. ~_~ That this ordinance shall become effective immediately upon passage on second and final reading, and the changes set forth herein shall be applicable to all bills rendered on or after October 1, 1994. - 6 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 PASSED AND ADOPTED in regular session on second and final reading on this the day of , 1994. MAYOR ATTEST: City Clerk First Reading September 13, 1994 Second Reading - 7 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 ORDINANCE NO. 73-94 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF DELRAY BEACH, FLORIDA, AMENDING CHAPTER 51, "GARBAGE AND TRASH", OF THE CODE OF ORDINANCES OF THE CITY OF DELRAY BEACH, FLORIDA, BY AMENDING SECTION 51.70, "REGULAR CHARGES LEVI ED" , TO PROVI DE FOR RATES CHARGED FOR GARBAGE, RECYCLING AND TRASH SERVICES PROVIDED TO RESIDENTIAL CUSTOMERS; TO PROVIDE FOR THE ELIMINATION OF REAR-DOOR/SIDE-DOOR PICKUP SERVICE AND REPLACING IT WITH CURBSIDE SERVICE; TO PROVIDE FOR INCREASED GARBAGE AND TRASH SERVICE CHARGES AND FEES FOR COMMERCIAL SERVICE; TO PROVIDE FOR AN INCREASE IN THE FEE FOR RESIDENTIAL CUSTOMERS FOR RECYCLING SERVICE; TO PROVIDE FOR AN INCREASE IN THE FEE FOR SEPARATE VEGETATION COLLECTION SERVICE; TO PROVIDE FOR INCREASED CHARGES FOR 90-GALLON CART SERVICE; PROVIDING A GENERAL REPEALER CLAUSE, A SAVING CLAUSE, AND AN EFFECTIVE DATE. NOW, THEREFORE, BE IT ORDAINED BY THE CITY COMMISSION OF THE CITY OF DELRAY BEACH, FLORIDA, AS FOLLOWS: ~_~ That Title V, "Public Works" , Chapter 51, "Garbage and Trash", Subheading "Rates and Charges ", Section 51.70, "Regular Charges Levied", of the Code of Ordinances of the City of Delray Beach, Florida, be, and the same is hereby amended to read as follows: Section 51.70 REGULAR CHARGES LEVIED. The following service charges or fees are levied for garbage and trash service: (A) Charges for the below-described garbage and trash pickup service shall be as follows and shall commence when a certificate of occupancy is issued for any residential or commercial units, and shall continue monthly thereafter unless service is discontinued in accordance with Sec. 51.72: (!) For those customers receiving Type A, roll-out cart service, the service charge shall be ~/~ 815.43 per month for Delray. formerly receiving Type F roll-out cart service, shall now be included in Type A service and shall be charged the existing rate ~Q~ that service, FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 ( 2 ) For those customers receiving Type B, rear-door/ side-door service, effective October 1. 1994. the type of service shall b~ changed to Type D. curbside in owner's container. ~/~~ ~W¢~¢~I/~/~¢~2/~/~¢/~¢~/~¢~¢~/~2/~/Wl/ZZ~/~¢¢~/~/~ (3) For those customers receiving Type C, curbside, garbage and household trash in disposable containers service, the service charge shall be $~/9~ ~6.40 per month for garbage, recycling and household trash pickup. (4) For those customers receiving Type D, curbside in owner' s container (or for those customers who, by reason of disability, as certified by a doctor and previously approved by the city, are unable to place refuse containers on the street, and whose collection by the city or its contractor is ~~ /~ /~ /~¢ /~I rear-door/side-door service), the service charge shall be $~/~ S10.88 per month for garbage, recycling and trash pickup. ~/~}~¢/~¢]~/~;~/~}~¢/~;~¢~/)6~;~¢;~/~I~/~/W//~{/$~;~¢ ~ /~ /~~¢ /~ /~ /~¢~/ For those customers ~ormer%y receiving Type H service, the type of service shall be Type D, effective October !. 1994. and they shall be charged the existing monthly rate for Type D service, ~;///~¢#~¢~//¢~#~¢~#//#~//~¢//~¢~//~ - 2 - Ord. No. 73-94 FAILED ON 2ND & FINAL READIN~ - 9/27/94'~ FAILED ON 2ND & FINAL READING - 9/27/94 (B) Mechanical containers and commercial refuse container service ( 1 ) For customers receiving Type E, mechanical containers and commercial refuse container service, the service charge shall be based upon the following for such garbage and trash services: Commercial Residential Monthly Monthly Container Container Charge Charge ( Collection Container Size Pickups (Collection and Disposal (Square Yard) Per Week Charge Only) Charge 2 I $ 7~ 38.26 $ ~7 55.89 3 1 ~ 53.27 7~ 79.42 4 I )3 66.49 6 i 73 93.$~ ~ 146.72 8 1 ~ 117,59 ~7~ 187.36 2 2 ~ 76.08 ~g~ 111,35 3 2 ~ 106.54 ~ 159,45 4 2 ~ 134,58 ~ 205. 12 6 2 ~ 187.62 ~7~ 293.44 8 2 ~g 234.73 ~7 375.81 2 3 ~ 114,34 ~ 167.80 3 3 ~2~ 159.80 2~ 239.~6 4 3 ~ 199.97 6 3 ~ 281.44 ~7 440. 17 8 3 ~ 352.28 ~ 563.92 2 4 )~ 152.59 ~7 223. 13 3 4 ~7~ 213,06 ~ 318.88 4 4 ~ 266.50 377 407,59 6 4 ~2 375.26 ~ 586.90 8 4 ~ 469, ~7 2 S ~)) 190.40 2~9 278.57 3 5 2~1 266.34 17~ 398.62 4 5 ~ 333.45 6 5 ~ 469,06 ~7~ 733.62 8 5 ~ 587.00 ~7 939.73 2 6 ~ 228.67 ~ 334,49 3 6 ~ 319.60 ~ 480.53 4 6 ~ 399.93 ~ 611.57 6 6 ~ 562,88 ~ 880.35 8 6 ~ 704.60 ~g~ 1.127.87 - 3 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON SECOND & FINAL READING - 9/27/94 ( 2 ) Multiple-family dwelling units containing five units or more shall use containers emptied by mechanical means, except as otherwise approved by the city because of lack of suitable space for a mechanical container or other good reason. ( 3 ) Commercial customers shall use mechanical containers and commercial refuse container service (Type E). Commercial customers shall include, but not be limited to, all office buildings, stores, filling stations, service establishments, light industry, schools, churches, clubs, lodges, motels, laundries, hotels, public buildings, food service, and lodging establishments. Commercial customers may use any of the following containers for accumulation of refuse: (a) Commercial refuse containers. The city shall require any commercial customer needing more than six refuse containers to use mechanical containers, if feasible. (b) Mechanical containers. (4) The owners/operators of commercial establishments and other commercial customers shall accumulate such refuse in those locations mutually agreed upon by the owner/operator and the city or its contractors, and which are convenient for collection by the city or its contractors. (5) Containers emptied by mechanical means shall be provided by the city or its contractors. These containers shall be emptied on a schedule mutually agreed upon by the customer and the city or its contractors, but not less than one day a week nor more than six days a week. Maintenance of that container shall be as set forth in this chapter; however, the city's contractors shall not impose any separate or additional charges to customers or to the city for the rental or routine/regular maintenance of such containers that may be performed by the city's contractors. (6) Commercial customers needing less than six refuse containers, and those approved for this type of service by the city in advance because they lack a suitable location for a mechanical container shall also be serviced at least once per week. Ail garbage and commercial trash shall be collected from such refuse containers at locations agreed to between the city or its contractors and the customer. The charge shall be based upon the following for such garbage and trash services: - 4 - Ord. No. 73-94 FAILED ON' 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 90-Gallon Cart Service Pick-ups per Week Monthly Charge 1 $ ~7 :~8.oo 2 7~ 73.94 3 ~ 111.94 4 ~ 148.92 5 ~ 185.89 6 ~ 221.83 (C) The charges set forth above for mechanical containers and commercial refuse container service (Type E) shall accrue and be payable on the total capacity of the container whether or not it is full. Containers of the type and size designated by the city or provided by the city's contractors shall be used. Where more than one user is serviced by one container, the monthly charges shall be levied to each customer by dividing the total monthly cost by the number of customers using that container; however, in no event shall the monthly service charge be less than $~ S32.91 for residential dumpster service and $~ ~66.48 for commercial dumpster service. The term "CUSTOMER" as employed herein is any person using the service or to whom the service is available. Even if the customer is different from the person who is actually billed for or pays for the service, the minimum monthly charge referred to above shall be calculated as to each customer. (D) Commercial rates for recycling: Container Size Pick-ups Recycling Monthly (Square Yard) ~ Billing Rates 96 gal I $ ~7/9~ 18.47 2 1 ~/~7 44.54 3 ~ )7/)~ 58.6~ 4 1 7~/~7 80 38 ' 6 1 ~g)/~ 106.46 96 gal 2 ~7/~ 28.25 2 2 ~/~ 67.35 3 2 ~/~ 87.99 6 2 ~7~/~ 174.90 8 2 ~7/~ ~ - 5 - Ord. No. 73-94 FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 96 gal 3 ~/~ ~6.93 2 3 ~17~ 09.08 3 3 ~1~ ~ 4 3 ~/~7 170.55 6 3 ~/~7 2s3.~2 8 3 ~/77 315.05 96 gal 4 ~/~ 46.72 2 4 )g~/~ 111.90 3 4 ~/7~ 145.57 4 4 ~/~ 215.09 6 4 ~/~ 310.71 8 4 ~/~7 405.22 96 gal 5 )~/~ 56.50 2 5 ~/~ 134.70 3 5 ~/~ ~73.82 4 5 ~/~ 260.73 6 5 ~/~ 378.00 8 5 ~/~ 495.38 96 gal 6 ~/~ 66.26 2 6 ~/~ 157.52 3 6 ~/7~ ~02.06 4 6 ~/~ 306.35 6 6 ~)~/7~ 445.42 8 6 ~7g/~ 585.55 · (E) Multi-Family Rates for Recycling: i Multi-family units which do not receive curbside recycling service shall be assessed a monthly charge of $)/~ S1'.74 ~ per unit which shall be billed by the Contractor. .. ~ That all ordinances or parts of ordinances in conflict herewith be, and the same are hereby repealed. ~ That should any section or provision of this ordinance or any portion thereof, any paragraph, sentence, or word be declared by a court of competent jurisdiction to be invalid, such decision shall not affect the validity of the remainder hereof as a whole or part thereof other than the part declared to be invalid. ~_~ That this ordinance shall become effective immediately upon passage on second and final reading, and the changes set forth herein shall be applicable to all bills rendered on or after October 1, 1994. ii - 6 - Ord. No. 73-94 ~i FAILED ON 2ND & FINAL READING - 9/27/94 FAILED ON 2ND & FINAL READING - 9/27/94 PASSED AND ADOPTED in regular session on second and final reading on this the day of , 1994. MAYOR ATTEST: City Clerk First Reading September 13, 1994 Second Reading - 7 - Ord. No 73-94 ' FAILED ON 2ND & FINAL READING - 9/27/94 MEMORANDUM TO: MAYOR AND CITY COMMISSIONERS FROM: CITY MANAGER ~ I SUBJECT: A~END~ ITEM ~ /O ~ - MEETING OF SEPTEMBER 27. 1994 SECOND READING AND PUBLIC HEARING FQR ORDINANCE NO. 7~-94/$ARBAGE AND TRASH DATE: SEPTEMBER 23, 1994 Ordinance No. 73-94 amends Chapter 51, "Garbage and Trash", Section 51.70, "Regular Charges Levied", of the City's Code by increasing the rates charged for garbage, recycling and trash services for both residential and commercial customers. It also eliminates rear door/side door service and replaces them with curbside service for residential customers. On September 13th, this ordinance was passed on first reading by unanimous vote of the Commission. However, this action was qualified with the understanding that the matter would be workshopped on September 20th, followed by a public hearing on September 27th. The rate increases are required by our contract with Waste Management. However, as a result of the workshop discussion on September 20th, it was the consensus of the Commission not to change the types of collection service provided throughout the City. If a specific area or neighborhood association is interested in changing its service type, it should advise the City. We would then approach Waste Management as to the feasibility of the request. In view of the above, I am recommending that Ordinance No. 73-94 be denied on second and final reading at the conclusion of the public hearing. An alternate ordinance (#80-94) is on tonight's agenda, under First Readings, for consideration. It addresses only the required rate increases. ref:agmemo27 MEMORANDUM TO: MAYOR AND CITY COMMISSIONERS FROM: CITY MANAGE~~~ SUBJECT: AGENDA ITEM # /~'C - MEETING OF SEPTEMBER 13, 1994 ORDINANCE NO. 73-94 DATE: SEPTEMBER 9, 1994 In conjunction with rate increases required by our contract with Waste Management, they have evaluated moving all collection to curbside. The results of their survey are attached, together with a memo from the Finance Department discussing the impact of this change on rates. Ordinance No. 73-94 will be distributed prior to or at the meeting September 13, 1994. MEMORANDUM To: David T. Harden, City Manager From: Joseph M. Saf~ance Director Date: September 9, 1994 Subject: Garbage and Trash Rate and Service Changes The Finance Department has.revised the current garbage and trash rate structure by 2.7% in accordance with our contract with Waste Management which requires the rates to be updated by the Consumer Price Index on an annual basis. Secondly, Waste Management has been incurring a disposal credit shortfall from the City of Delray Beach. This shortfall, in the amount of $44,780 per month, is caused by the Solid Waste Authority and its use of averages in the calculation of disposal credits. In other words, the Solid Waste Authority has developed an average weight per household and issues disposal credits based upon this average. If a hauler is on the high side of this average {average household waste exceeds the SWA average), then the hauler incurs a loss. Conversely, other haulers on the low side of the average would achieve a gain. Since our contract with Waste Management requires the City to allow for increases imposed by the SWA, the City would be required to make up this shortfall. In order to minimize Waste Management costs (and thus reduce the impact of the disposal credit adjustment), the City asked Waste Management to conduct an independent third-party sample survey of all rear-door and side-door neighborhoods to determine if they would be receptive to curbside collection. This would allow Waste Management to improve their collection rate and thus reduce their costs. The survey was conducted by Sunbelt Research Associates, Inc. and concluded 64% would be willing to accept curbside collection of their garbage (trash already curbside). This consisted of 54% would accept curbside if their rates were reduced and another 10% would accept if they could receive rollout containers. We feel that this result presents us with a unique ~ opportunity to Incorporate curbside collection city-wide and reduce the impact of the disposal credit shortfall at the same time. For example, the $44,780 monthly shortfall by Waste Management would be reduced to $34,807 for rate purposes. Page 2 We, therefore, have incorporated into the attached ordinances the deletion oJ Type "B" and Type "G" customers (rear-door, side-door pickup service) who were paying $12.28 and $15.17 per month respectively and have changed them to Type "D" (curbside with owners container) at a new rate of $10.88. These customers would begin their curbside service October 1, 1994 if the Commission approves this change. A schedule comparing the present services and rate structures to the proposed services and rate structures is attached for your consideration. encl: Comparison of Present to Proposed Rates Ordinance No. 73-94 cc: Larry Miller, UTB Manager ~ ~ 0 ~~ W ~ W 0 ~ ~ 0 ~ 0 ~ ~ H 0~ 0 0 ~w ~ zw ~o~ ~O~o o~ ~o~ w ~o ~ z mo~ ~oz~ Sunbelt Research Associates, Inc. ~ > A s s o c , aSunbe!t ReesS,ea, rncch. TELEPHONE SURVEY- CURB SIDE PICK-UP Delray Beach Residents July 1994 PREPARED FOR: Waste Management Of Palm Beach ' Job #: SRA-726 Report Submitted: July 26, 1994 1001 N~r~h TABLE OF CONTENTS Page ,Number SCOPE AND METHODOLOGY I Location Of Garbage Collection ................................ 2 EXECUTIVE SUMMARY ..................................... 3 DETAILED FINDINGS ...................................... 4 Overall Acceptance Of Curb Side Pick-up ........................ 4 Overall Acceptance Of Curb Side Pick-up By Age ................. 5 Overall Acceptance Of Curb Side Pick-up Due To Lower Fee By Age ............................................... 6 Would You Take Garbage To The Curb For A Lower Fee? .......... 7 Would You Be In favor Of Curb Side Pick-up If Containers With Wheels Were Provided? ..................................... 8 Major Reasons For Accepting Or Not Accepting Curb Side Pick-up .... 9 Age ............................................... 10 Household Size 11 QUESTIONNAIRE ......................................... 12 APPENDIX.. ............................................. 14 Background Information On Sunbelt Research .................... 14 Sunbelt Research ~ssoeiates, Inc. SCOPE AND METHODOLOGY <~ Sunbelt Research Associates, Inc. SCOPE AND METHODOLOGY Sunbelt Research Associates conducted a telephone survey among residents of Delray Beach who have side back door of their to determine the currently or pick-up garbage following: Willingness to accept curb side pick-up of garbage for a reduced fee. Willingness to accept curb side pick-up of garbage if a container on wheels was provided. A questionnaire was designed by Sunbelt Research and approved by Waste Management of Palm Beach prior to pre-testing. A total of 200 telephone interviews were completed by interviewers of Sunbelt Research. Based on a list of 3,000 residents, the confidence level is 90% +/- 5.4. Respondents were screened to determine if they were qualified to participate in the survey. The following screening questions were asked: ~' Location of garbage pick-up - only side or back door pick-up customers were included in the survey. ~' Employed by either a utility company, market research company or Dekay Beach City government - only residents who were not employed by these types of companies were included in the survey. Following is a profile of the respondents: 100% - residents of the City of Delray Beach 73% - Have side door garbage pick-up 28% - Have back door pick-up Interviewing was conducted between July 14 and July 21, between the hours of 5:00 PM and 8:30 PM, Monday through Friday, and from 9:30 AM to 2:00 PM on Saturday. ' The following report includes the major findings of the survey, detailed findings, the questionnaire and background information on Sunbelt Research. Sunbelt Research Associates, lac. 'WASTE MANAGEMENT Of PALM BEACH - SIDE DOOR / BACK DOOR SURVEY I LOCATION OF GARBAGE COLLECTION SIDE DOOR 73% BACK DOOR 28% 0% 25% 50% 75% 100%' BASE = 200 <~ Sunbelt Research Associates, Inc. EXECUTIVE SUMMARY c~ Sunbelt Research Associates, Inc. I E~CUTIVE SUMMARY Following are the major findings of the survey. 64% of the residents surveyed would be willing to accept curb side pick-up. This is a combined score of residents who expressed willingness to accept curb side pick-up based lower fee, and those who if a container only expressed willingness on a on wheels was provided. indicated they accept change pick-up only on a fee, 54% would the in based reduced and an additional 10% would support the plan ff the container on wheels was provided. ~' There is a direct correlation between age and willingness to accept curb side pick-up. Younger residents were more willing than older residents. 100% of the 18 to 24 year old group indicated they would accept curb side pick-up compared to 48% of the 65 and over group. Cost was the most frequently mentioned reason to support the change in service. Interestingly, overall a higher percent of residents supported the service change based on fee cost rather than having a container on wheels provided. 54% supported the change when a lower fee was mentioned compared to 52% who supported the plan based on the container. Physical difficulties were most often mentioned as the reason not to support the change in service. 31% of residents who did not support the plan mentioned this as their reason. e' Following is a breakdown of the ages of the residents who responded: 18 to 24 - 4% 25 to 34 - 12% 35 to 44 - 22% 45 to 54 - 16% 55 to 64 - 17% plus - 65 27% ,/ 47% live'in two person households. 18% lived in four or more person households.. ! Sunbelt rnc h ~ Associa . DETAILED FINDINGS <~ Sunbelt Research Associates, Inc. WASTE MANAGEMENT OF PALM BEACH - SIDE DOOR / BACK DOOR SURVEY OVERALL ACCEPTANCE OF. CURB SIDE PICK-UP YES 64% 33% UNSURE 3% 0% 20% 40% 60% , BASE = 2OO WASTE MANAGEMENT OF PALM BEACH - SIDE DOOR / BACK DOOR SURVEY OVERALL ACCEPTANCE OF CURB SIDE PICK-UP BY AG (PERCENTAGE INDICATING "YES") 18- 24 100% 25 - 34 79% 35 - 44 o: 66%, 45- 54 7'5% 55 - 64 62% 65 AND OVER 48':'~ 0% 20% 40% 60% 80% 100% 120% BASE = 2OO Sunbelt Research Associates, lac. 'WASTE MANAGEMENT OF PALM BEACH - SIDE DOOR / BACK DOOR SURVEY OVERALL ACCEPANCE OF CURB SIDE PICK-UP DUE TO LOWER FEE- BY AGE (PERCENTAGE INDICATING "YES") 18 - 24 71% 25 - 34 63% 35 - 44 , 55% 45 - 54 63% 55 - 64 ~' 59% 65 AND OVER 41% 0% 20% 40% 60% 80% BASE - 200 Sunbelt Research Associates, Inc. I ' WAS'TE MANAGEMENT OF PALM BEACH- SIDE DOOR / BACK DOOR SURVEY !1 WOULD YOU TAKE GARBAGE TO i ...... ~WER F__E? THeE CURB FOR A I I t YES 1 1 I ~I NO 39% 1 ~J UNSUR _ ' LD YOU BE IN FAVOR OF CURB SIDE PICK-UP I IF CONTAINERS WITH WHEELS WERE PROVIDED? I YES 52% 40% I UNSURE 0% 15% 30% 45% 60% BASE = 200 ~<~ Sunbelt Research Associates, Inc. ~ 'WASTE MANAGEMENT OF PALM BEACH- SIDE DOOR / BACK DOOR SURVEY MAJOR REASONS FOR ACCEPTING OR NOT ACCEPTING CURB SIDE PICK-UP LIKE LOWER COST- WOULD ACCEPT 51% PHYSICALLY - DIFFICULT - WOULD 3~% NOT ACCEPT 0% 15% 30% 45% 60% BASE 2OO Sunbelt Research Associates, Inc. n WASTE MANAGEMENT OF PALM BEACH - SIDE DOOR / BACK DOOR SURVEY AG 18 - 24 4% 25 - 34 12% I 35 - 44 22% 45 - 54 I 16% 55 - 64 '17°/'°' 65 AND OVER 27% REFUSED ~ O% 2O% I BASE = 2OO Sunbelt Research Associates, Inc. 10 ]"wASTE MANAGEMENT OF PALM BEACH- SIDE DOOR / BACK DOOR SURVEY I HOUSEHOLD SIZE ONE 16% TWO 47% THREE J ~18% FOUR lO% I FIVE OR MORE i REFUSED 0% 2O% 4O% BASE = 200 Sunbelt Research '~,x.~.l ks s o c i a t e s, Inc. ~ QUESTIONNAIRE Waste Management Of Palm Beach SRA.726 Rev. 7/8/94 Date Interviewer Telephone Number Called Time Start Good evening. My name is and I am an interviewer with Sunbelt Research. We are conducting a survey regarding in Delray May please speak or co- $el%ric¢s Beach? with the head head of the household for a few minutes. Is that you? NOTE: ff yes, continue. If another person comes to the phone, re-introduce yourself and thc survey. If the head or co-head of the household is not available or it is not a convenient time for them to talk, record the number and ask what time you should call back. Before starting, I would like to ask you a few general qualification questions. INTERVIEWER: CIRCLE ALL RESPONSES, OR INDICATE RE$1'ONSE IN TI~ SI'ACE PROVIDED. 1. Are you or is anyone in your household employed by a utility company, a market research com. pany or Delray Beach government? 1 Yes TERMINATE 2 No 2. We are conducting this survey among resident~ of Delray Beach. For that purpose, may I verify your current address? Do you currently reside at: (INTERVIEWER: READ ADDRESS) (street address) (city) (2/p code) 1 Yes 2 No TERMINATE 3. From which of the following locations is your garbage collected? (READ AND CIRCLE ONLY ONE) 1 Curbside TItANK AND TERMINATE 2 Side door 3 Back door 4.Would you be in favor of taking your household garbage to the curb to be collected for a lower fee? 1 Yes 2 No 3 Don't know/not sure I 5. Please explain why you feel this way? : -: 6. Would you be in favor of taking your household garbage to the curb if you were provided with container on wheels? 1 Yes 2 No 3 Don't know/not sure I THE FOLLOWING QUESTIONS ARE FOR ~SIFICATION PURPOSES ONLY. 7. How many people, including yourself, live in your household? (DO NOT READ, CIRCLE I . ONLY ONE) 1 One 6 Six I 2 Two ? Seven 3 Three 8 Eight or more 4 Four 9 Refused DO NOT READ i 5 Five 8. Please tell me into which one of the following categories your age falls. (READ & CIRCLE i ONLY ONE) 1 18 to 24 5 55 to 64 2 25 to 34 6 65 and over I 3 35 to 44 7 Refused DO NOT READ 4 45 to 54 I THANK YOU FOR YOUR TIME AND COOPERATION APPENDIX